FlatPlan is hiring a Head of Customer Success to lead the teams that onboard and support publishers using our SaaS platform. You will partner with the Founder/CEO and other leaders to ensure outstanding customer experience, scale operations, and drive value at every stage of the customer journey.
You’ll own onboarding improvements, measure customer satisfaction, and steer the strategy for renewals and expansion while leveraging AI tools and data to boost efficiency and impact.
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Head of Customer Success - Remote for Publishers & Apple News in City of London employer: Story Terrace Inc.
At Story Terrace Inc., we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of London. Our commitment to employee growth is evident through continuous learning opportunities and the chance to lead impactful projects in the evolving field of trade credit insurance. Join us to be part of a forward-thinking team that values your contributions and supports your professional journey.
