Raylo is seeking an Operations Manager to lead the US Customer Success team from Belfast, covering night operations (1pm–5am) on a rotating basis. You will coach Associates and Senior Associates, drive performance, and ensure exceptional customer experience while scaling the operation for new markets. Based in Belfast, you’ll partner with Head of Customer Success, tying strategy to frontline execution and solving complex escalations with data-driven insights. #J-18808-Ljbffr
US Night Operations Leader - Customer Success in Belfast employer: Story Terrace Inc.
At Story Terrace Inc., we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of London. Our commitment to employee growth is evident through continuous learning opportunities and the chance to lead impactful projects in the evolving field of trade credit insurance. Join us to be part of a forward-thinking team that values your contributions and supports your professional journey.
