Revenue Strategy and Operations Manager in Belfast

At Raylo, we’re on a mission to accelerate the move to a circular economy. We’re building a category-defining global subscription infrastructure, making premium tech accessible and affordable for both consumers and businesses. With over 180,000 subscribers in the UK and growth accelerating, we’ve proven the demand for a smarter, more sustainable way to access technology.

Raylo is a fast-growing and profitable company, backed by global investors including Macquarie, NatWest, and Channel 4 Ventures. We have been B-Corp certified since 2021 and were recently acknowledged by S&P Global for the positive impact of our circular business model via a Green Financing with NatWest.

As a Revenue Strategy and Operations Manager, you will be at the centre of our operational engine, driving strategic initiatives that directly impact our business performance and customer experience. You will have particular ownership of our revenue and billing systems, managing monthly processing, whilst also supporting initiatives across the supply chain and customer experience.

You will work cross-functionally with internal teams and external partners to optimise revenue and billing performance, reduce friction, and build scalable processes that support our rapid growth. This includes managing complex vendor relationships, improving payment systems, and navigating business and regulatory requirements. You will have the autonomy to shape how we operate, using data and insight to drive decisions that matter.

Your work will directly influence operational efficiency, customer satisfaction, and financial performance, all whilst supporting Raylo's circular and sustainable business model.

You’ll Succeed With:

• 3–5 years' experience in operations, spanning areas such as revenue strategy, billing, payments, or process improvement – ideally in fast-paced environments like fintech, payments platforms, tech-enabled lending, consumer electronics, or FMCG.
• Strong analytical and technical skills – proficient in Excel or SQL, and comfortable using BI tools like Looker, Tableau, or similar to extract insights and drive decisions.
• Degree-level education in a STEM or analytical field – e.g., Engineering, Maths, Economics, Data Science, or similar.
• Experience managing vendor relationships – holding partners accountable to SLAs, navigating technical constraints, and finding pragmatic workarounds for financial services systems.
• Experience building business cases – able to quantify problems, model scenarios, and present compelling recommendations that secure stakeholder buy-in.
• Understanding of payment systems, collections processes, or billing operations – including regulatory requirements and direct debit management.
• Proven ability to manage complexity – whether coordinating across multiple partners, navigating cross-functional priorities, or balancing competing operational demands.
• Commercial acumen – understanding the P&L impact of operational decisions and optimising for cost, efficiency, and customer experience simultaneously.
• A self-starter with strong ownership – identifying problems before they escalate, running with ambiguity, and iterating quickly, balancing firefighting with strategic improvements.
• Excellent stakeholder management – collaborating effectively across teams and influencing at all levels, from operational partners to senior leadership.
• Alignment with Raylo's mission – caring about circularity, sustainability, and building a better way to access technology.

We are continuously improving and listening to our quarterly employee surveys to provide the best opportunities and benefits for our employees.

Opportunities & Benefits:

• Share in Raylo’s success – Stock options for all employees.
• Get the latest tech – Exclusive Raylo device lease for employees.
• Hybrid working model – balancing flexibility with in-person collaboration.
• 33 days off, your way – 25 days + 8 bank holidays with full flexibility.
• Invest in your growth – L&D budget to support the skills you value.
• Fast-track your career – Two performance reviews a year.
• Family-first policies – Enhanced maternity, paternity, adoption or shared parental leave, if you’ve been with us for 12 months.
• Save big on childcare – Workplace nursery scheme for major cost savings.
• Perks on perks – Perkbox membership with discounts & wellbeing benefits.
• Good times, guaranteed – Optional quarterly socials, plus summer & Christmas parties.

Hiring Process:

Once you submit your application, our Talent Team will contact you if you have been shortlisted for the role. We set an exceptionally high bar at Raylo, and in return, we will aim to give you the best candidate experience possible.

Stage 1: Talent Screening
Stage 2: Hiring Manager Interview
Stage 3: Task Stage: Take-home task
Stage 4: On-site Task Review & Stakeholder Interview
Stage 5: Values-based Interview & Co-founder Final

As an FCA-regulated business, we conduct background checks (DBS and AML) on all successful candidates who are offered a position at Raylo during the onboarding process.

Diversity & Inclusion at Raylo: At Raylo, we celebrate diversity and are committed to creating an inclusive workplace where everyone can thrive. We welcome people of all backgrounds, experiences, and perspectives, believing they make us stronger.