Graduate Operations Strategy Analyst in Belfast

Economic incentives, environmental pressures, and regulatory shifts are driving a global move toward the circular economy. Consumers and businesses are moving away from rigid ownership models in favour of more flexible, affordable access. Raylo is the subscription infrastructure for the world's leading electronics brands, powering the circular economy by making devices more accessible, affordable, and flexible for consumers and businesses.

We enable the world’s leading electronics brands to shift from single-use to circular, customer‑centric business models. We’re at £70m ARR, profitable, growing fast, with 200,000+ active subscriptions across consumers and small businesses. Customers trust us too, with a 4.5/5 Trustpilot rating from more than 20,000 reviews.

Our platform has two sides. Raylo.com marketplace gives consumers and small businesses access to premium tech from the world’s leading electronics brands. Raylo Pay is our embedded product, enabling brands such as PlayStation and LG to launch subscription journeys directly through their own DTC and ecommerce channels. The impact of our circular model is significant, cutting emissions per device by around 50% compared to buy-and-discard.

Operations Strategy supports Raylo's ability to scale, improve efficiency and become more effective. We sit within Operations and have three core pillars: Customer Experience, Supply Chain, and Revenue and Billing. Our remit is to own operational projects, launch new initiatives, and optimise processes that drive positive outcomes for Raylo's growth ambitions.

This graduate programme is how we build the next generation of that team. As a Graduate Analyst, Operations Strategy, you'll spend your first twelve months rotating through the broader Operations function: three months each in Customer Support, Collections, RiskOps, and Supply Chain. By the end of year one you will have walked in the customer's shoes across the full operation, delivered four meaningful improvement projects, and built the foundation for project work across our pillars for years to come.

What You’ll Do:

• Rotate through four operational pillars in your first twelve months: Customer Support, Collections, RiskOps, and Supply Chain.
• Turn operational data into recommendations and insights.
• Get exposure across the business.
• Contribute to the design and continuous improvement of how Operations works.
• Use the best tools to get the work done.
• Pair with a mentor from outside Operations.

You’ll Succeed With:

• Being in your final year of university, or graduated within the last twelve months, with an expected or achieved 2:1 or above from a top university, ideally in a STEM or other highly analytical discipline.
• Deep curiosity and fluency with frontier AI tools.
• Built something with AI.
• A working knowledge of Excel or Google Sheets, and a willingness to learn SQL.
• Evidence of using data to drive decisions.
• Strong communication skills.
• Comfort with ambiguity.
• Alignment with Raylo's sustainability mission.

Opportunities & Benefits:

• Fast‑track your career – 40% of our employees are promoted every review cycle (bi‑annual).
• Exclusive Raylo device lease for employees.
• Private Medical Insurance.
• Stock options for all employees.
• L&D budget to support the skills you value.
• 33 days off, your way – 25 days + 8 bank holidays with full flexibility.
• Enhanced maternity, paternity, adoption or shared parental leave.
• Workplace nursery scheme for major cost savings.

Diversity & Inclusion at Raylo: At Raylo, we celebrate diversity and are committed to creating an inclusive workplace where everyone can thrive.