At a Glance
- Tasks: Lead and shape Weavr's banking operations, focusing on digital wallets and card services.
- Company: Join a dynamic fintech company revolutionising embedded financial services.
- Benefits: Enjoy competitive salary, flexible work options, and generous holiday allowance.
- Other info: Diverse and inclusive workplace committed to your growth and development.
- Why this job: Make a real impact in a fast-growing team with innovative financial solutions.
- Qualifications: Experience in financial operations and digital wallet management is essential.
The predicted salary is between 75000 - 85000 £ per year.
- UK or Malta only
- About Weavr
Weavr makes it simple for B2B software companies to embed financial services exactly where their customers need them.
Founded by experienced fintech entrepreneurs, we've built a talented, close-knit team across Malta and the UK, bringing together diverse perspectives and complementary strengths on both sides of the business.
We value respect, openness, and trust.
We believe culture and collaboration are what turn good products into great ones.
We're a team of thoughtful, motivated people who want to do meaningful work in a supportive, high-impact environment.
About the Role
As Banking Operations Manager, you'll play a broad, hands‑on role in shaping and scaling Weavr's embedded financial services infrastructure.
You'll sit at the intersection of Finance, Product, Technology, Operations, and Compliance, owning the operational lifecycle of card products and digital wallet capabilities, while also developing deep familiarity with the wider banking operations landscape, including payments infrastructure, financial services partner management, client funds operations, and scheme economics.
A core part of your remit will be the digitalisation and operational enablement of digital wallet products, including Apple Pay, Google Pay, and tokenisation initiatives.
You'll be Weavr's subject‑matter expert and central point of contact for digital wallet operations, owning certification lifecycles, monitoring industry developments, and shaping how these capabilities are operationalised and evolved.
As digital wallets remain a critical product differentiator and a growing industry expectation, your leadership here will have direct and visible business impact.
Beyond digital wallets, this role is deliberately scoped to build broad operational expertise across all areas of the banking operations function.
You'll work closely with the Senior Banking Operations Manager, taking increasing ownership of complex workstreams, partner relationships, and cross‑functional initiatives.
Key Responsibilities
- Digitalisation & Digital Wallets
- Lead and oversee digital wallet implementations and certifications (Apple Pay, Google Pay, and related tokenisation initiatives), ensuring operational readiness across the organisation.
- Maintain deep, current expertise on digital wallet requirements, scheme and industry developments, and regulatory expectations related to tokenised payments.
- Shape the future of Weavr's digital wallet product offering from an operational perspective, influencing roadmap priorities, capability development, and partner choices.
- Own the certification lifecycle end‑to‑end, including documentation, testing requirements, readiness assessments, and cross‑functional communication.
- Build and manage operational relationships with Apple, Google, FIME, MEA Wallet, and other wallet and tokenisation partners.
- Monitor digital payments trends, identify emerging risks and opportunities, and provide timely updates to leadership on key developments.
- Proactively document key processes, best practices, and learnings related to digital wallet implementation, maintaining a current and useful knowledge base.
- Banking Operations — Cards
- Lead and support operational delivery and lifecycle management for card‑related services, ensuring processes are compliant, scalable, and aligned with scheme and banking partner requirements.
- Define, document, and continuously improve operational procedures, controls, and standards across card issuing functions.
- Ensure high‑quality operational oversight across card programmes, including updates driven by scheme mandates, banking partner changes, or regulatory requirements.
- Serve as a key operational representative in conversations with issuing banks, processors, and card schemes.
- Identify and implement improvements to tooling, workflows, automation, and documentation to increase efficiency and reduce operational risk.
- Payments & Financial Services Operations
- Develop working knowledge of Weavr's broader payments and banking operations, including account infrastructure, payment rails, and safeguarding obligations.
- Support coordination and management of fund flows and back‑office operations, including reconciliation activities, in partnership with the Finance team.
- Take increasing ownership of scheme mandate and requirements tracking, including interchange and scheme fee mapping, monitoring, and impact analysis.
- Contribute to business cases and impact assessments for new and existing scheme and banking partner fee changes.
- Develop and track performance metrics and KPIs for operational processes, providing regular reporting and actionable insights to internal stakeholders.
- Partner & Stakeholder Management
- Build and maintain operational relationships with external partners, including card schemes, processors, issuing banks, and digital wallet providers, ensuring alignment on requirements, timelines, and obligations.
- Provide clear, structured communication to internal and external stakeholders on project progress, risks, requirements, and partner obligations.
- Serve as a trusted operational counterpart for key partners, building credibility through deep product knowledge and reliable execution.
- Support strategic relationship management with senior partner contacts, with a view to taking increasing ownership over time.
- Programme & Workstream Management
- Manage multiple concurrent operational workstreams independently, with strong prioritisation, planning, and risk identification.
- Lead cross‑functional implementation efforts for new banking and card scheme partner onboarding, ensuring alignment with regulatory and commercial objectives.
- Ensure timely delivery of initiatives through structured planning and proactive internal and external communication.
- Provide regular, proactive updates to leadership on project status, key risks, and next steps, including MI, reporting, and presentations.
- Cross-functional Enablement & Team Development
- Act as a knowledge resource across Weavr functions, helping internal teams design customer‑focused solutions and efficient processes informed by deep understanding of banking infrastructure.
- Share expertise proactively, contributing to a culture of continuous improvement and operational ownership.
- Contribute to cross‑functional initiatives, partnering with Finance, Product, Technology, Compliance, and Operations to identify and resolve banking infrastructure challenges.
About You
Essential
- Financial operations experience across banking, payments, or card issuing/acquiring, including leading financial services partner integration projects.
- Demonstrated expertise in digital wallet operations, including Apple Pay and Google Pay certification processes, tokenisation, and related scheme requirements.
- Knowledge of card scheme economics (Visa, Mastercard), interchange and scheme fee structures, and related compliance obligations (e. g. PCI).
- Experience in, or strong working knowledge of, e‑money accounts, domestic/international payment rails, safeguarding, financial risk management, and EMI‑related regulatory obligations.
- Experience managing multiple concurrent workstreams and delivering complex operational projects on time.
- Experience supporting cross‑functional teams by identifying operational challenges and proposing solutions rooted in a strong understanding of financial infrastructure.
- Experience influencing and managing internal and external stakeholders at all levels, with a focus on collaboration and outcomes.
- Commercially aware, with the ability to identify operational solutions that support strategic business growth.
- Excellent verbal and written communication skills, with the ability to translate technical or regulatory topics into clear, actionable business terms.
- Highly analytical with strong attention to detail and critical thinking abilities.
- Advantageous
- A degree or equivalent experience in Finance, Accounting, Computer Science, or a related field.
- Strong proficiency in Microsoft Excel; experience with databases (e. g. My SQL) is a bonus.
- Experience working with B2B/B2C Saa S or technology‑led businesses.
- Our Commitment to Inclusion
Weavr is committed to building a diverse and inclusive workplace.
We encourage applications from people of all backgrounds, identities, and experiences.
If you don't meet every single requirement but feel excited about the role, we strongly encourage you to apply.
If you need any adjustments during the hiring process, we'll be happy to support you.
Why Join Weavr?
- Be part of one of Europe's most exciting embedded finance companies
- Work alongside experienced fintech leaders in a collaborative environment
- Make a visible impact in a growing, purposeful team
- Flexible hybrid to our London office, fully remote across the UK, or hybrid from our Malta office
Compensation, Perks & Benefits
- Competitive base salary + bonus
- 25 days holiday (UK) + public holidays OR 24 days holiday (Malta) + public holidays
- Private health insurance
- Regular social events
- Employee referral bonuses
- #J-18808-Ljbffr
Banking Operations Manager employer: Story Terrace Inc.
At Story Terrace Inc., we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Marketing Director in the UK, you will not only lead a talented team but also enjoy competitive benefits such as a substantial salary, private health insurance, and ample vacation time, all while contributing to meaningful growth and brand development in a forward-thinking environment.
StudySmarter Expert Advice🤫
We think this is how you could land Banking Operations Manager
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
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Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
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We think you need these skills to ace Banking Operations Manager
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Story Terrace Inc..
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How to prepare for a job interview at Story Terrace Inc.
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Story Terrace Inc..
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✨Network with Industry Professionals
Before your interview, reach out to current or former Story Terrace Inc. employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
