At a Glance
- Tasks: Support therapy onboarding, manage member interactions, and assist in clinical triage.
- Company: Join HelloSelf, a pioneering mental health tech company on a mission to innovate wellness.
- Benefits: Flexible holidays, personal growth fund, and pension contributions.
- Other info: Dynamic team environment with opportunities for professional growth and development.
- Why this job: Make a real difference in mental health while working with cutting-edge technology.
- Qualifications: Bachelor’s or Master's in Psychology; data analysis and communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
About Us
At HelloSelf, we provide therapy and coaching to help people feel and live better. Our innovative video therapy platform connects members with the UK's leading psychologists and CBT therapists, offering flexibility and convenience. Utilising technology, we extend the boundaries of traditional therapy, harnessing AI to accelerate progress and promote long‑term wellness beyond treatment. There are substantial unmet mental health needs within the UK and globally. We’re on a mission to innovate and make Every Self Better. We’re a small, talented, high energy, inclusive and supportive team with strong business and clinical leadership. You will be working with some of the most cutting edge technology, in a supportive and passionate team. We’re keen to hear from aspiring psychologists who want to work with us on this goal.
About the Role
We are seeking to recruit an Assistant Psychologist to support us to deliver high quality services to our NHS, Private Healthcare and corporate partners - working across all areas of HelloSelf. The postholder will be managed and supervised by a Consultant Psychologist. You’ll be the first point of contact for our members, guiding them through a smooth and supportive therapy onboarding experience from booking to discharge. Through phone, email, and SMS, you’ll gather and verify important referral information, ensuring records are accurate and up to date. You’ll confidently and compassionately handle sensitive topics while maintaining the highest standards of confidentiality and member care. This is a fixed-term contract for 6 months with potential to extend.
Key Responsibilities
- Clinical triage: Under the supervision of our clinical team, you’ll support with the triage of our members. You’ll attend and constructively engage in weekly clinical supervision to enhance your clinical practice.
- Supporting partnerships: You will be confident in collating, analysing and presenting outcome data, auditing therapists practice and liaising with our partners around service quality issues.
- Customer success: You’ll liaise with our members to ensure a smooth therapy experience, from booking to discharge.
- Research: HelloSelf is at the forefront of innovation in digital mental health. You’ll be involved in supporting our current research and development activities, as well as developing new products that can help our members and therapists.
About You
- Bachelor’s or Master's degree in Psychology (course accredited by the British Psychological Society) and eligible for graduate basis for chartership.
- Able to collate, analyse and interpret data and communicate this clearly with various audiences.
- Highly organised and tech‑savvy, with the ability to quickly learn and confidently navigate multiple digital platforms, systems, and CRM tools in a fast‑paced environment.
- Experience with Zendesk, Aircall, or similar platforms is desirable.
- Confident in liaising with partner organisations through telephone and video interactions.
- A team player with a positive attitude and willingness to reflect, learn and develop.
- Strong interest in mental health tech.
- Previous experience working as an Assistant Psychologist is desirable.
Compensation, Perks & Benefits
- Flexible holiday allowance.
- £250 personal growth fund to use towards your development.
- Pension contributions.
Assistant Psychologist - 6mth FTC employer: Story Terrace Inc.
At HelloSelf, we pride ourselves on being an exceptional employer dedicated to fostering a supportive and inclusive work environment. Our team is passionate about mental health innovation, providing ample opportunities for professional growth and development, including a personal growth fund to enhance your skills. With flexible working arrangements and the chance to work with cutting-edge technology in a dynamic setting, we are committed to making a meaningful impact on the lives of our members while ensuring our employees thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Psychologist - 6mth FTC
✨Get Involved with Psychology Networks
Join local psychology groups or online forums to connect with professionals and get the inside scoop on temporary opportunities. Engaging in these communities can lead to recommendations that might not be advertised anywhere else!
✨Showcase Your Skills with Voluntary Work
Consider taking on voluntary roles in mental health charities or community programmes. This not only builds your experience but also helps you make valuable connections that could lead to temporary positions.
✨Keep Your Applications Customised and Fresh
Given the temporary nature of the roles, be super quick with your applications. Tailor your cover letter to highlight your adaptability and readiness for immediate start dates, and don't hesitate to apply through our website for the best chances!
✨Attend Career Fairs and Workshops
Look out for career fairs or workshops specifically aimed at psychology students and graduates. These events are perfect for networking and discovering temporary roles directly with employers—plus you can often leave a lasting impression in-person!
We think you need these skills to ace Assistant Psychologist - 6mth FTC
Some tips for your application 🫡
Showcase Your Academic Background:In the psychology field, highlighting your academic achievements is crucial. Make sure your CV emphasises your relevant coursework, grades, and any special projects or research you've undertaken in psychology. We want to see how your studies have prepared you for the role at Story Terrace Inc..
Tailor Your Personal Statement:Your personal statement is your chance to shine. Focus on your passion for psychology and how this temporary role fits into your career goals. Discuss any relevant experiences or skills that make you a great fit for Assistant Psychologist - 6mth FTC at Story Terrace Inc. and tie it back to your motivation for applying.
Mention Any Relevant Experience:Whether it’s internships, volunteer work, or part-time jobs, relevant experience can set you apart. Highlight any practical applications of psychology you've been involved with, such as counselling, research assistance, or community outreach. It's all about demonstrating your hands-on understanding of the field!
Stay Flexible and Open-Minded:Since this is a temporary role, emphasise your adaptability in your cover letter. Let Story Terrace Inc. know that you're ready to jump in and learn, and that you can handle quick changes in tasks. We want to see how you'll thrive in a dynamic environment while contributing to the team!
How to prepare for a job interview at Story Terrace Inc.
✨Showcase Your Empathy Skills
In psychology, your ability to connect with others is crucial. Be ready to discuss how you've demonstrated empathy and understanding in past roles or academic projects. Prepare a couple of real-life examples from your studies or any volunteer work that showcase your strength in this area.
✨Understand the Role’s Context
A temporary position in psychology may involve specific populations or clinical settings. Familiarise yourself with any special considerations or methodologies that apply to the context of the job at Story Terrace Inc.. This could include particular therapeutic approaches or assessment tools - knowing these can set you apart.
✨Prepare for Scenario Questions
Expect questions that require you to think on your feet and apply psychological principles in real-world scenarios. Practise how you would approach a hypothetical situation, perhaps dealing with a distressed client or assessing their needs. This will demonstrate your problem-solving abilities effectively.
✨Highlight Your Flexibility and Adaptability
Temporary roles often require us to adapt quickly to new environments and challenges. Be sure to emphasise your ability to step into various roles or tasks as needed. Share examples that show how you've thrived in changing situations or learned new skills rapidly.
