At a Glance
- Tasks: Supervise tool fitting and maintenance while ensuring top-notch customer service.
- Company: Join Story Plant, a company that values hard work and pride in your craft.
- Benefits: Enjoy competitive pay, pension contributions, healthcare support, and paid volunteering days.
- Other info: Be part of a diverse team committed to inclusivity and personal development.
- Why this job: Make a real impact in a hands-on role with opportunities for growth and development.
- Qualifications: Mechanical experience, tool hire knowledge, and strong communication skills are essential.
The predicted salary is between 30000 - 40000 € per year.
We are currently recruiting for an experienced Small Tools Fitter / Stores Supervisor to join our Plant Services team based at our Birmingham Depot. We are looking for someone who embodies our values of being hard‑working, grounded and proud of the work they do.
The Role
Working as part of a small, enthusiastic team, you will be responsible for the safe, efficient and profitable supply, maintenance and hire of small plant, tools and consumables supporting our Rail and Plant divisions. Your role will be hands‑on and varied, combining workshop activity, stores supervision and customer service. You will carry out planned maintenance, inspections, testing and breakdown repairs on the company’s small plant and tools, both in the workshop and on site, while also overseeing hire processes, stock control and compliance. A background in tool hire fleet maintenance and hire desk operations would be particularly well suited to this role.
Key Responsibilities
- Inspection, servicing and repair of small plant and equipment
- PAT testing and equipment certification
- Ensuring servicing schedules are adhered to and kept up to date
- Carrying out routine safety inspections
- Managing hire and return processes, including quarantine and servicing priorities
- Ensuring all equipment is fit for purpose and compliant with statutory testing and safety standards
- Issuing tools, consumables and PPE to site and clients
- Managing stock levels and stores operations
- Processing hire contracts and maintaining accurate records for audit and HSE purposes
- Maintaining high standards across stores, yard and quarantine areas
- Promoting HSQE compliance and safe working practices
- Ensuring 5S / Lean principles are consistently applied
- Delivering efficient, high‑quality customer service
- Building strong relationships with internal and external customers
- Identifying opportunities to improve processes, efficiency and service delivery
To be successful in this role, you will have:
- Relevant mechanical qualifications or experience
- Experience within the tool hire industry and associated working practices
- Able to work to statutory regulations and standards
- Proven supervisory experience
- Experience working on small plant and equipment such as generators, stone saws and power tools
- Excellent organisation, time management and attention to detail
- Strong communication, interpersonal and customer service skills
- IT confidence using MS Office, Outlook and plant hire systems
- A process‑driven mindset with knowledge of Lean / 5S principles
- Ability to work under pressure and to deadlines
- A valid driving licence
Desirable (but not essential)
- PAT testing certification
- CAT4+ training
- Safety training in abrasive wheels, manual handling and forklift truck operation
Why Story Plant?
At Story Plant, we invest in our people. We offer award‑winning training and development opportunities to help you progress your career. Our benefits include:
- Competitive pay
- Matched company pension contributions
- Support towards healthcare costs
- Cycle to Work scheme
- Two paid volunteering days per year
Every Story Matters
We are proud to be a place where everyone can be part of the Story. Our Every Story policy reflects our commitment to eliminating discrimination and creating a diverse, inclusive environment. All applicants will receive careful consideration for employment regardless of background, beliefs or identity.
Stores Supervisor / Tool Fitter employer: Story Contracting Limited
At Story Plant, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values hard work and dedication. Our Birmingham Depot provides a dynamic environment where you can grow your skills through award-winning training and development opportunities, alongside competitive pay and benefits such as matched pension contributions and paid volunteering days. Join our enthusiastic team and be part of a company that truly cares about your professional journey and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Stores Supervisor / Tool Fitter
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Story Plant. Check out their values and see how you can align your experiences with what they stand for. This will show them you're not just another candidate, but someone who genuinely fits in.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to tool fitting and stores supervision. Think about your past experiences and how they relate to the role. The more you prepare, the more confident you'll feel when it’s time to shine!
✨Tip Number 3
Show off your skills! If you have any relevant certifications or hands-on experience, be sure to highlight them during your chat. Talk about specific projects where you’ve made a difference, especially in areas like maintenance or customer service.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Stores Supervisor / Tool Fitter
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your background in tool hire and any relevant mechanical qualifications to show us you’re the right fit for the role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about this position. Share specific examples of your previous work that align with our values of hard work, being grounded, and pride in your work.
Showcase Your Customer Service Skills:Since customer service is key in this role, make sure to include any experiences where you’ve built strong relationships with clients or improved service delivery. We love seeing how you can contribute to our team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Story Contracting Limited
✨Know Your Tools Inside Out
Make sure you brush up on your knowledge of small plant and tools, especially those mentioned in the job description. Be ready to discuss your experience with maintenance, inspections, and repairs. This will show that you're not just familiar with the equipment but also passionate about keeping it in top shape.
✨Showcase Your Supervisory Skills
Since the role involves supervision, prepare examples of how you've successfully managed teams or projects in the past. Highlight your ability to maintain high standards and ensure compliance with safety regulations. This will demonstrate that you can lead a team effectively while promoting a safe working environment.
✨Emphasise Customer Service Experience
Customer service is key in this role, so think of specific instances where you've gone above and beyond for clients. Discuss how you built strong relationships and improved service delivery. This will illustrate your commitment to providing excellent customer support, which is crucial for the position.
✨Prepare Questions About Processes
Come prepared with questions about the company's processes, particularly around stock control, hire procedures, and compliance. This shows that you're not only interested in the role but also keen to understand how you can contribute to improving efficiency and service delivery within the team.
