At a Glance
- Tasks: Lead a dynamic retail store, ensuring smooth operations and exceptional customer service.
- Company: Join Story Cannabis, a bold company reshaping the cannabis narrative.
- Benefits: Enjoy paid time off, health insurance, and a 401(k) retirement plan.
- Other info: Inclusive culture with growth opportunities and a commitment to employee experience.
- Why this job: Be part of a mission-driven team making a positive impact in the cannabis industry.
- Qualifications: 3+ years of retail management experience in cannabis and strong product knowledge required.
The predicted salary is between 24000 - 30000 £ per year.
Story Cannabis was built by misfits on a mission — people bold enough to shift the cannabis narrative and create something better. Founded in 2021 by industry veterans, Story is a vertically integrated company headquartered in Phoenix, operating across Arizona, Maryland, Ohio, and Louisiana. Our vision is to bring hope, happiness, and healing to the world through cannabis, and we're doing it one state, one store, and one customer at a time.
Leadership defines how we show up. Data drives how we grow. Gratitude keeps us grounded. Unity fuels our momentum. And growth, in every sense, inspires everything we do. We want our story to be one that fosters an inclusive culture and provides an enriching employee experience. As an equal‐opportunity employer, we embrace individuals from all backgrounds, experiences, abilities, and perspectives. We are committed to considering all candidates based on their qualifications, skills, and potential to contribute to our team.
Overview
The Retail General Manager will oversee the day‐to‐day operations of a busy retail store, which includes oversight of financials, physical inventory, storage of cannabis, leading a team of employees, and the overall cleanliness & organization of the store.
Responsibilities
- Maintain a distribution process that is professional and safe for all customers and in compliance with state and local guidelines.
- Ensure all stored cannabis is accounted for and the store has adequate amounts of cannabis for the daily operations.
- Motivate team members, solve problems quickly and effectively, and take intentional steps towards accomplishing goals.
- Quickly and precisely handle cash and debit transactions while always maintaining a balanced cash drawer.
- Review store sales goals and KPIs regularly to improve overall operations and financial performance.
- Unpack, sort, count and label merchandise, including items requiring special handling or refrigeration.
- Train and develop budtenders, shift supervisors, and assistant general managers.
- Receive store and inventory supplies.
- Provide exceptional customer service - always going the extra mile.
- Perform other duties as required to successfully meet department and company goals and objectives.
Qualifications & Requirements
- Minimum high school diploma or G.E.D. equivalent required, associate degree preferred.
- 3+ years of retail management experience within the cannabis industry.
- Verifiable product knowledge of flower, concentrates, edibles, topicals, dosing instructions, extraction methods, and methods of consumption.
- Strong point‐of‐sale and industry compliance tools, specifically Dutchie and Metrc.
- Must be over 21 years of age.
- Applicants must consent to a background check.
- Must have a valid state‐issued ID or U.S. passport.
- Must have reliable transportation.
- Must have no scheduling restrictions.
Physical Requirements
- Must be able to occasionally lift 50+ pounds.
- Must be able to either sit or stand for long periods of time.
Benefits
- Paid time off (PTO) including 8 paid holidays per year.
- Medical, dental, and vision insurance.
- 401(k) retirement savings plan.
- Company‐paid short‐term & long‐term disability.
- Employee assistance program (EAP).
- Employee referral program.
General Manager in London employer: Story Companies
At Story Cannabis, we pride ourselves on being an inclusive and dynamic employer that champions growth and innovation in the cannabis industry. Our Phoenix location offers a vibrant work culture where employees are empowered to lead, collaborate, and contribute to our mission of bringing hope and healing through cannabis. With competitive benefits including paid time off, comprehensive health insurance, and opportunities for professional development, we ensure that every team member feels valued and inspired to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Story Companies, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Story Companies!
We think you need these skills to ace General Manager in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Story Companies, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Story Companies and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Story Companies that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Story Companies
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
