At a Glance
- Tasks: Support daily store operations and lead a motivated team to deliver excellent customer service.
- Company: Join a vibrant retail environment in Camden with a focus on teamwork and customer satisfaction.
- Benefits: Enjoy competitive salary, staff discounts, training opportunities, and 28 days holiday per year.
- Other info: Flexible shifts and a fun work atmosphere await you!
- Why this job: Be part of a dynamic team where your leadership can make a real difference every day.
- Qualifications: Previous retail experience and strong communication skills are essential for success.
The predicted salary is between 25000 - 32000 € per year.
We are seeking a motivated and reliable Assistant Store Manager to support the day-to-day running of our Camden store. You will work closely with the Store Manager to ensure high standards of customer service, team performance, and operational efficiency.
Key Responsibilities
- Store Operations
- Assist in managing daily store operations to ensure smooth and efficient running
- Support stock control, ordering, and inventory management
- Ensure store presentation, cleanliness, and merchandising meet company standards
- Monitor compliance with health & safety and food & hygiene regulations
- The expectation of this role is for the successful candidate to be shopfloor focussed at all times and present on the shopfloor.
- Team Leadership
- Supervise, motivate, and support store staff
- Assist with staff scheduling, training, merchandising changes and performance management (where appropriate)
- Lead by example to create a positive and productive working environment
- Customer Service
- Deliver excellent customer service and handle customer queries or complaints professionally
- Ensure all members of the store team provide a friendly and helpful shopping experience
- Ensure all members of the team actively encourage loyalty sign up and add on sales at every available transaction
- Ensure the food served is at its optimal quality and all food safety controls are adhered to
- Ensure the speed of service for food and hot drinks expectation is upheld at all times
- Ensure all Customers are greeted within 5 seconds of entry to the shop and served within 20 seconds of entering the shop
- Sales & Performance
- Support achieving sales targets and KPIs
- Assist identifying opportunities to improve performance
- Help implement promotions and in-store displays
- Security
- Support loss prevention and security measures
Requirements
- Essential
- Previous experience in a retail and/or Hospitality environment
- Supervisory or team leadership experience
- Strong communication and organisational skills
- Ability to work in a fast-paced environment
- Flexibility to work shifts, including evenings and weekends
- Desirable
- Experience in stock management or merchandising
- Knowledge of UK food safety regulations
- GCSEs (or equivalent) in Maths and English
Skills & Attributes
- Leadership and team-building skills
- Customer-focused mindset
- Problem-solving ability
- Attention to detail
- Reliability and accountability
Benefits
- Competitive salary
- Staff discounts - 10% everyday and 20% on Payday
- Training and development opportunities as we grow and expand
- Pension scheme (auto enrolled after 3 months of employment)
- 28 days holiday per year
- One free Barista made drink per shift
Assistant Store Manager employer: Storrd
Join our vibrant team as an Assistant Store Manager in Camden, where we prioritise a supportive work culture and employee development. Enjoy competitive pay, generous staff discounts, and opportunities for training as we expand, all while working in a dynamic environment that values customer service and teamwork. With 28 days of holiday and a free Barista-made drink per shift, we ensure our employees feel valued and motivated every day.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and authentic, so don’t just memorise answers. Think about how your past experiences relate to the Assistant Store Manager role.
✨Tip Number 3
Dress the part! Make sure your outfit is smart and reflects the brand's image. First impressions matter, and looking professional can set a positive tone for the rest of your interview.
✨Tip Number 4
Follow up after your interview with a quick thank-you email. It shows your appreciation and keeps you on their radar. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous retail or hospitality experience, especially any supervisory roles, to show us you're a great fit for the Assistant Store Manager position.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about this role. Share specific examples of how you've led teams or improved customer service in past jobs. This is your chance to show us your personality and enthusiasm!
Showcase Your Customer Service Skills:Since customer service is key for this role, make sure to include any relevant experiences where you’ve gone above and beyond for customers. We want to see how you handle queries and complaints professionally.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us during the hiring process.
How to prepare for a job interview at Storrd
✨Know the Store Inside Out
Before your interview, take some time to familiarise yourself with the Camden store's layout, products, and services. This will not only show your enthusiasm but also help you answer questions about how you would manage daily operations and improve customer service.
✨Showcase Your Leadership Skills
Be prepared to discuss your previous supervisory experience. Think of specific examples where you motivated a team or handled a challenging situation. Highlight how you can lead by example and create a positive work environment, as this is crucial for the role.
✨Demonstrate Customer Service Excellence
Since customer service is key, come ready with examples of how you've dealt with customer queries or complaints in the past. Emphasise your ability to ensure a friendly shopping experience and how you would encourage loyalty sign-ups and add-on sales.
✨Understand the Importance of Compliance
Brush up on UK food safety regulations and health & safety standards relevant to retail. Be ready to discuss how you would ensure compliance in the store, as this is vital for maintaining operational efficiency and customer trust.
