Lead Engineer in Norwich

Job Description

Lead Data Engineer

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Norwich / Hybrid (4 days in office - 1x WFH)

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£65,000–£75,000 + Benefits

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Full-time, Permanent

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We are recruiting an experienced Lead Data Engineer to take ownership of the development of a business-wide Single Customer View (SCV) and help shape the organisation's wider data architecture.

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This is a high-impact role for someone who enjoys solving complex data problems and wants to see their work directly influence customer experience, marketing, commercial strategy and business decision-making.

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You will bring together customer and audience data from multiple platforms to create a single, trusted and actionable view of customers and prospects.

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Key responsibilities will include:

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- Designing and developing the organisation's Single Customer View / Customer 360
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- Building scalable ETL/ELT pipelines and automated data processes
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- Integrating data from CRM, websites, marketing platforms, events and other business systems
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- Developing data models and supporting the wider data architecture
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- Improving data quality, normalisation, matching and deduplication
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- Establishing identity resolution across multiple customer data sources
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- Supporting customer segmentation, reporting and personalisation
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- Developing data governance, stewardship and documentation standards
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- Supporting dashboards, BI tools and self-service reporting
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- Ensuring the data platform can support future AI and machine-learning initiatives
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You will have strong experience across several of the following:

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- Data Engineering
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- SQL and database technologies
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- ETL / ELT development
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- Cloud-based data platforms
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- Data warehousing / lakehouse architecture
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- APIs and third-party integrations
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- Data modelling and normalisation
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- Data quality and validation
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- Customer identity resolution and deduplication
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- Data governance
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- BI and visualisation tools
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- CRM and marketing data
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Experience developing a Single Customer View, Customer 360 or Customer Data Platform would be particularly valuable.

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You'll be technically strong but also commercially minded, with the ability to understand why the business needs the data rather than simply how to build it.

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You'll be comfortable working with fragmented datasets, challenging existing processes and working with both technical and non-technical stakeholders across the organisation.

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This is an opportunity to play a significant role in transforming how a growing organisation uses its data and to build a data foundation that will support its future growth.

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Salary: £65,000–£75,000

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Location: Norwich / Hybrid