At a Glance
- Tasks: Lead the planning and delivery of innovative product features for wastewater solutions.
- Company: Join StormHarvester, a market leader in wastewater management technology.
- Benefits: Enjoy free parking, private medical insurance, and generous annual leave.
- Other info: Dynamic role with opportunities for continuous improvement and career growth.
- Why this job: Make a real impact by preventing flooding and pollution in communities.
- Qualifications: Degree in a relevant field and 5+ years in software or product delivery.
The predicted salary is between 50000 - 60000 £ per year.
About StormHarvester
StormHarvester helps wastewater utilities predict and prevent issues like flooding and pollution before they happen, protecting communities and reducing costs. We are the market leader in this space. At its core, StormHarvester’s advanced anomaly detection system analyses data from thousands of sensors, turning it into precise, actionable insights that drive smarter decisions.
About the role
Working primarily within the engineering organisation, across all delivery and engineering teams, this role is to take on ownership and responsibility for planning and delivery of product features and customer enhancements. This can be across any of our products and will involve new features and enhancements to existing features ensuring a coordinated managed approach to consider the business need, technical requirements, required team inputs, planning and delivery. It will involve aspects across: programme management, project management, product management. This is a wide ranging role to incorporate an understanding of our products, features, interactions, utilisation, configurations, customer deployments, services, architecture and roadmap determinations. It will involve planning for roadmap and possibly other customer or engineering delivery areas, including scoping functionality, determining team and capability requirements, creating plans and milestones, communication of these, tracking and planning throughout, and reporting of status, risks and mitigations. We want accountability across all delivery teams for committing to work to timeframes and being responsible for their outputs. You will act as stakeholder to development teams with respect to delivery performance (velocity, quality, scope), prioritisations, feature clarifications, and providing context about Solutions/Customers/Deliveries. This will mean engaging with internal teams and external stakeholders within the context of the StormHarvester product.
Job requirements
ESSENTIAL CRITERIA:
- Degree level education in a relevant discipline or equivalent experience
- 5+ years of experience in software, product or engineering delivery role
- Experience in engaging with internal and external customers and stakeholders
- Project or Product Management experience
- Experience of Agile Scrum, Lean or Kanban using JIRA, or similar agile tracking tools
- Organised, working with others, clarity in communication
- Primarily a solutions focused outlook
- Can do, problem solving mindset
- Curious
DESIRABLE CRITERIA:
- Direct experience of AWS services and utilisation
- Relevant delivery qualifications
- Experience across multiple delivery methodologies
- Experience in helping define and refine delivery processes across software teams
- Experience in management of multiple deliveries in parallel
- Worked with local and remote personnel across multiple teams
- Worked across different software delivery organisations (Matrix and functional teams)
- Experience in capturing, recording and reporting on delivery metrics
Job responsibilities
- Work with the Head of Delivery, Engineering Managers, Customer Account Managers, Product Owners, Technical leads and engineering teams across the organisation
- Appreciate delivery capabilities and capacities including organisations and structures
- Understand the capabilities and services of the StormHarvester Waste Water Smart product and other products across multiple customers
- Learn about and appreciate the Waste Water Domain and use of our product
- Work with customers, engineering and business teams to help determine prioritisation for planning and execution of delivery
- Understand the deployment, sites and sensors under management across our customers
- Determine options for delivery across feature need and available resource
- ‘Own’ responsibility for delivery plans (create, adapt, articulate, prioritise, communicate)
- Work with engineering management, team leads and engineers in project and product delivery
- Engage with product development teams to determine status of feature deliverables in terms of scope, quality and availability
- Ensure adequate and timely communication throughout
- Contribute to and help determine estimations for timeframes and costs; ‘Own’ high level plans for feature/customer delivery and monitor/report on progress
- Support all aspects for engineering in delivery of services (R&D, Front-end, Back-end, Support, Operations) to include planning for delivery such as early ideation through to technical architected plans
- Help in making delivery more efficient and seek to optimise our approach through a continuous improvement process
Job benefits
- Free parking at our Belfast office
- Private medical and dental insurance
- 24 days+ annual leave
- Electric vehicle scheme
- Tech Scheme
- Cycle Scheme
- Life cover
Delivery Manager – Customer Onboarding in Belfast employer: StormHarvester
At StormHarvester, we pride ourselves on being a leading employer in the wastewater management sector, offering a dynamic work environment that fosters innovation and collaboration. Our commitment to employee growth is evident through our comprehensive benefits package, including private medical insurance, generous annual leave, and various schemes to support your lifestyle. Join us in Belfast, where you will have the opportunity to make a meaningful impact while working alongside passionate professionals dedicated to protecting communities and enhancing environmental sustainability.
StudySmarter Expert Advice🤫
We think this is how you could land Delivery Manager – Customer Onboarding in Belfast
✨Tip Number 1
Get to know the company inside out! Research StormHarvester's products and their impact on wastewater management. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give us insights into the company culture and potentially lead to referrals.
✨Tip Number 3
Prepare for behavioural questions! Think of examples from your past experiences that showcase your problem-solving skills and ability to work in teams. We want to see how you handle challenges and deliver results.
✨Tip Number 4
Don’t forget to follow up! After interviews, send a thank-you email expressing your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Delivery Manager – Customer Onboarding in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Delivery Manager role. Highlight your experience in software, product, or engineering delivery, and don’t forget to showcase your project management skills. We want to see how your background aligns with what we do at StormHarvester!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your skills can help us improve our customer onboarding process. Be sure to mention any relevant experience with Agile methodologies or stakeholder engagement.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We love a can-do attitude and a solutions-focused mindset, so share specific instances where you’ve made a difference in delivery performance or team collaboration.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at StormHarvester
✨Know Your Stuff
Make sure you understand StormHarvester's products and the wastewater domain. Familiarise yourself with their anomaly detection system and how it benefits utilities. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Experience
Prepare to discuss your past experiences in software, product, or engineering delivery roles. Highlight specific projects where you engaged with internal and external stakeholders, and be ready to explain how you managed timelines and deliverables using Agile methodologies.
✨Be a Problem Solver
Demonstrate your solutions-focused mindset by preparing examples of challenges you've faced in previous roles and how you overcame them. This will showcase your problem-solving skills and your ability to adapt to changing circumstances, which is crucial for this position.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Since the role involves a lot of communication with various teams and stakeholders, being able to convey your ideas effectively will set you apart. Consider doing mock interviews to refine your communication style.
