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- Tasks: Support sales by handling enquiries, processing orders, and managing customer records.
- Company: StorMagic is a leader in edge computing, helping businesses manage their data efficiently.
- Benefits: Enjoy flexible working hours, wellness initiatives, and opportunities for professional growth.
- Other info: This role is fully remote with flexible hours to accommodate international clients.
- Why this job: Join a dynamic team, work with cutting-edge technology, and make a real impact in sales.
- Qualifications: Fluency in English and Spanish is essential; previous sales experience required.
The predicted salary is between 28800 - 43200 £ per year.
StorMagic is looking for a self-motivated, driven Sales Desk Administrator to join our Sales Operations Team. This role is responsible for supporting sales by acting as a first line of contact for general sales enquiries, processing sales orders, managing and maintaining customer records, and managing sales leads. This role will play a key part in providing general administrative sales support to the sales team to help ensure that the sales processes run efficiently and that sales and the Sales teams have the necessary tools, data, and assistance to drive revenue growth.
This role is 100% remote; however, there will be an expectation that the induction for this role will be carried out in or around the Bristol area. Due to the variety of clients, this role will require the use of both English and Spanish. The ideal candidate would also have Portuguese as a third language but this is not essential. Please note, due to the location of our customers that this role will be liaising with (mainland Spain and South America), the working hours of this role will need to accommodate these time zones. Therefore, the agreed upon working hours will be flexible to fit these requirements (e.g., later starting times, split shifts, condensed weeks, etc.)
The responsibility of Sales Desk Administrator will include:
- Respond to general sales enquiries from new and existing customers and process sales orders.
- Complete market development activities, including inbound lead follow-up, calls, and emails, liaising with field sales members in multiple countries.
- Support the Sales team in quote to invoice process and help increase revenue.
- Collaborate with the Sales team with campaigns and sales events.
- Maintain accurate records in CRM Salesforce systems.
- Collaborate with Sales Operations regarding customer onboarding and data management.
- Ensure ethical treatment and respect for all team members, partners, and clients.
Skills & Qualifications:
- This role will require fluency (C1/C2) in English and Spanish. Portuguese would be ideal but not essential.
- Previous sales or telesales experience is required.
- Ability to manage competing priorities and adapt to a dynamic sales environment.
- Ability to interact effectively with professionals at all levels in a B2B environment.
- Experience with CRM systems (Salesforce or similar) and Microsoft Office Suite.
- Excellent written and verbal communication skills.
- Strong organisational, analytical, and problem-solving skills.
- Initiative, a sense of competitive drive, and staying focused on results throughout changing conditions.
- Collaborative mentality and strong relationship-building skills.
What We Offer:
- Flexible working arrangements that respect diverse lifestyles.
- Wellness Initiatives.
- Share Options.
- Home Office Set up.
- Company events as well as regular virtual events to connect with colleagues.
- Opportunities for professional growth and development in a fast-paced, global environment.
- The chance to work with cutting-edge technology in a supportive and collaborative team atmosphere.
StorMagic is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Sales Desk Administrator employer: StorMagic
Contact Detail:
StorMagic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Desk Administrator
✨Tip Number 1
Familiarise yourself with the edge computing industry and StorMagic's specific solutions. Understanding their products and how they solve data problems will help you engage more effectively during interviews.
✨Tip Number 2
Brush up on your Spanish language skills, as fluency is crucial for this role. Consider practicing common sales phrases or scenarios to demonstrate your communication abilities in both English and Spanish.
✨Tip Number 3
Network with current or former employees of StorMagic on platforms like LinkedIn. They can provide insights into the company culture and the Sales Desk Administrator role, which could give you an edge in your application.
✨Tip Number 4
Prepare to discuss your experience with CRM systems, particularly Salesforce. Be ready to share specific examples of how you've used these tools to manage customer records and support sales processes in previous roles.
We think you need these skills to ace Sales Desk Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in sales or telesales. Emphasise your language skills in English and Spanish, and mention any experience with CRM systems like Salesforce.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for the role. Mention how your skills align with the responsibilities of the Sales Desk Administrator position and express your enthusiasm for working with StorMagic.
Highlight Flexibility: Since the role requires accommodating different time zones, mention your willingness to work flexible hours. This shows you understand the job's requirements and are ready to adapt.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at StorMagic
✨Showcase Your Language Skills
Since the role requires fluency in English and Spanish, be prepared to demonstrate your language skills during the interview. You might be asked to answer questions or even conduct part of the interview in Spanish, so practice speaking confidently in both languages.
✨Familiarise Yourself with CRM Systems
As experience with CRM systems like Salesforce is essential, make sure you understand how these systems work. Be ready to discuss any previous experience you have with CRM tools and how you've used them to manage customer records or sales leads.
✨Prepare for Sales Scenarios
Think about common sales scenarios you might encounter in this role. Prepare examples of how you've handled sales enquiries or processed orders in the past. This will show your ability to support the sales team effectively and handle competing priorities.
✨Demonstrate Your Organisational Skills
The role requires strong organisational and problem-solving skills. Be ready to share specific examples of how you've managed multiple tasks or projects simultaneously. Highlight any tools or methods you use to stay organised and ensure efficiency in your work.