At a Glance
- Tasks: Lead and mentor in modern workplace tech, solving complex issues and driving innovation.
- Company: Join Littlefish, a dynamic team focused on creativity and collaboration.
- Benefits: Enjoy a competitive salary, healthcare plan, casual dress code, and 25 days annual leave.
- Other info: Diverse and inclusive culture with excellent career growth opportunities.
- Why this job: Make a real impact in a supportive environment while working with cutting-edge Microsoft technologies.
- Qualifications: Experience in Microsoft Intune, strong troubleshooting skills, and a passion for customer service.
Come and join the Littlefish team!
Work location: Nottingham (on site)
Salary: Up to: £50,000
Here at Littlefish, we look for people who can make a real difference and become a giant slayer. As the world around us continues to change, we look for people who grab that change with optimism and excitement. These are the passionate and high performing people who enjoy and thrive on thinking outside the box.
Our current employees are the giant slayers who have made Littlefish who we are today, and you will be the future employees who continue to add the drive, passion, and add to our skills and experience as we see Littlefish grow. So, if this is ticking your boxes and you are excited at the thought of working with creative, passionate, energetic, friendly people - we would love to hear from you.
The role and what you'll be getting up to on a day-to-day basis:
We're looking for a highly skilled Modern Workplace Lead to join our Infrastructure team. This is a pivotal customer-facing role where you'll combine technical expertise, mentoring, thought leadership and strategic planning to help our clients maximise the value of their Microsoft End User Computing (EUC) environments. Aligned to two of our key clients, you'll act as a trusted advisor, escalation point and technical lead, helping shape the future of their Microsoft workplace technologies while supporting and developing colleagues within the team.
You Will:
- Acting as the technical escalation point for complex Modern Workplace and Intune-related issues.
- Providing expert support across Microsoft Intune, Endpoint Management, Defender and Endpoint Analytics.
- Mentoring engineers and sharing technical knowledge to support team development.
- Supporting major incidents as a technical specialist and helping drive successful outcomes.
- Reviewing and approving high-risk technical changes.
- Identifying and implementing automation opportunities to improve efficiency and service delivery.
- Leading technical projects and supporting the onboarding of new customers.
- Monitoring Microsoft's roadmap and identifying opportunities to introduce new capabilities and services to clients.
- Acting as a trusted advisor to customers, providing thought leadership and strategic guidance.
- Contributing to service design improvements, change proposals and roadmap development.
- Resolving complex and sensitive technical tickets while ensuring SLA and KPI compliance.
This role is ideal for someone who understands the broader Modern Workplace ecosystem, including areas such as Endpoint Analytics, Defender vulnerabilities, Intune Remediations, Storage Sense, device compliance and modern endpoint management. Experience with Apple device management and Jamf would be advantageous, but training can be provided.
We need a candidate with:
- Experience working within an MSP or enterprise IT environment.
- Strong experience managing Microsoft Intune and modern endpoint management solutions.
- Experience with Microsoft Defender and Endpoint Analytics.
- Experience leveraging new Microsoft technologies and roadmap releases.
- Strong automation experience and a continuous improvement mindset.
- Windows image creation, build and deployment experience.
- Active Directory administration skills.
- Strong PowerShell Scripting capability.
- Excellent troubleshooting, problem-solving and communication skills.
- The ability to manage multiple priorities and work effectively under pressure.
- A collaborative approach with the ability to mentor and support colleagues.
- A customer-first attitude and passion for delivering excellent service.
What can we offer you?
- Referral bonus scheme of £1000 when you successfully refer a friend.
- Access to our LinkedIn Learning platform, with over 16000 expert-led online tutorials to enhance and achieve your personal and professional goals.
- Healthcare cash plan. This will give you access to online GP appointments, 24/7 access to qualified counsellors and cash back against a range of general healthcare.
- Casual dress policy.
- Company Pension Scheme.
- Company social events.
- 25 days annual leave plus public/bank holidays.
- Purchase of annual leave scheme.
Life at Littlefish:
Our company values shape who we are as a business, what we stand for and how we work. Hiring people with our values at heart, is very important as we see Littlefish grow.
- I am High Performing - I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence.
- I am Passionate - We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work with and we support one another.
- I Have a Can-Do Attitude - I am not afraid to step outside my comfort zone, we are not afraid to challenge status quo, we get stuff done!
- I am Cyber Conscious - I am vigilant, responsible, and proactive in protecting our people, customers and organisation from Cyber threats.
So, if you feel like you can make a tangible difference, apply today, and join us on this journey.
Here at Littlefish we aim to be somewhere everyone can be themselves. We are committed to encouraging a diverse and inclusive community where everyone irrespective of who they are, or their background, can feel equal and supported. We encourage applications from people of all backgrounds. Please get in touch if you are concerned about any difficulties you may face during your recruitment process, so we adjust accordingly.
Part of our application process includes a set of ED&I (Equality, diversity and inclusion) questions. Please note, each question has a prefer not to say option).
IT Modern Workplace Lead in Nottingham employer: Storm
At Littlefish, we pride ourselves on fostering a vibrant and inclusive work culture where creativity and passion thrive. As an IT Modern Workplace Lead in Nottingham, you'll not only have the opportunity to work with cutting-edge Microsoft technologies but also benefit from a supportive environment that prioritises employee growth through mentorship and continuous learning. With competitive benefits like a healthcare cash plan, generous annual leave, and a commitment to diversity, Littlefish is an excellent employer for those looking to make a meaningful impact in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land IT Modern Workplace Lead in Nottingham
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Storm values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Storm might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Storm!
✨Direct Apply to Storm
Let's not forget to apply directly through the Storm website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Modern Workplace Lead in Nottingham
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Storm.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Storm. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Storm
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
