Digital Operations Manager

Digital Operations Manager

Full-Time 36000 - 60000 ÂŁ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead digital operations and innovate publishing systems at Storm Publishing.
  • Company: Join a forward-thinking team at a fast-growing publisher.
  • Benefits: Enjoy 28 days annual leave, remote work, and inclusive culture.
  • Why this job: Shape the future of digital publishing while developing your leadership skills.
  • Qualifications: Proficiency in Python, BigQuery, and advanced Airtable skills required.
  • Other info: Gain comprehensive experience and make a real impact in a dynamic environment.

The predicted salary is between 36000 - 60000 ÂŁ per year.

As our digital operations manager, you’ll have the opportunity to shape the future of digital publishing at Storm. This is your chance to take ownership of cutting-edge publishing systems, drive transformative process improvements, and lead with confidence as you introduce new technologies and smarter ways of working. You’ll guide day‑to‑day operations with autonomy, contributing your ideas and expertise to operational strategy while collaborating with a forward‑thinking team who value innovation and efficiency. You’ll gain comprehensive experience across every aspect of digital publishing operations – from cloud architecture and database design to distribution automation and partner integrations – while developing your leadership skills through mentoring and supporting the digital operations assistant. This role offers the rare opportunity to build and refine systems from the ground up, shape cross‑functional workflows, and see the direct impact of your innovations on a fast‑growing publisher.

Key responsibilities

  • Systems and database management: Software selection, design, integration, and development of the Storm technology stack and architecture. This will include everything from email to digital storage, from databases to automation sequences.
  • Airtable: The expansion, maintenance, integration, and management of Storm’s Airtable bases, interfaces, forms, and automations.
  • Google Cloud Platform: Maintain and optimize existing cloud‑hosted applications, as well as build new cloud‑hosted tools.
  • BigQuery: Management and build of BigQuery tables, automated queries, and integration with other systems.
  • Data: Ensure data integrity, accuracy, and security across operational systems.
  • Streamlining: Identify opportunities and implement ways to automate and streamline operational processes.
  • Slack and Tableau: Oversee the company’s use of Slack for team communications and Tableau for data visualization and business intelligence reporting.

Process improvement and innovation

  • Proactively identify opportunities to improve operational efficiency.
  • Implement best‑practice processes and contribute to the evolution of Storm’s publishing systems, exploring opportunities to leverage AI and machine learning to enhance operational workflows, automate repetitive tasks, and create smarter systems.

Distribution and operations

  • Design, build, integrate, and manage our digital asset management system and be responsible for the quality control of the metadata and assets within it.
  • Optimize and automate the distribution of ebook, audiobook, and print assets and metadata/ONIX to retailers and partners.
  • Troubleshoot distribution issues and implement effective solutions.
  • Lead the technical integration when onboarding new retail and distribution partners.

Retailer and partner relations

  • Serve as a point of contact for retailer and partner queries, escalating as necessary to the operations director.
  • Coordinate communications between internal teams and external vendors.
  • Monitor reports, flag technical or operational issues, and propose improvements.

Contracts, rights, and royalties

  • Ensure maintenance of databases for author contracts, territorial rights, and licensing agreements.
  • Support rights administration tasks and royalties processing, liaising with other teams as needed.

Team management

  • Line‑manage the digital operations assistant, providing guidance, mentoring, and support.
  • Oversee task prioritization and workflow distribution within the operations team.
  • Coordinate with editorial, production, and commercial teams to ensure smooth operational delivery.

Qualifications and skills

  • Proficiency in Python (essential) – for building automation tools, scripts, and cloud applications.
  • Experience with BigQuery or SQL (essential) – managing tables, queries, and system integrations.
  • Advanced Airtable skills (essential) – building and maintaining complex bases, interfaces, and automations.
  • Experience with APIs (essential) – connecting platforms, building integrations, and enabling automated data flows.
  • Strong understanding of database architecture and systems integration.
  • Excellent problem‑solving skills with a resourceful, solutions‑oriented approach.
  • Proven leadership experience, including mentoring or managing team members.
  • Strong communication skills for liaising with internal teams and external partners.
  • Ability to work independently while managing multiple priorities.
  • Technical aptitude for rapidly learning new software and platforms.

What you’ll gain

This role offers the chance to gain comprehensive experience in digital and publishing operations, developing leadership skills while managing a small team. You’ll engage with cross‑functional teams and help shape the systems and workflows that underpin a fast‑growing, innovative publishing business.

The Details

  • UK, home‑based role. Right to work in the UK required.
  • 28 days annual leave + bank holidays.
  • 16 weeks maternity/paternity/adoption leave.

Culture

Work from home with regular in‑person meetings in London. Involvement in company strategy. We value all different perspectives and backgrounds at Storm and actively foster a culture of inclusivity, where everyone feels welcomed. If you require any adjustments to the recruitment process, please let us know.

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Management and Manufacturing

Industries: Book Publishing

Digital Operations Manager employer: Storm Publishing

At Storm Publishing, we pride ourselves on being an exceptional employer that champions innovation and inclusivity in the digital publishing landscape. As a Digital Operations Manager, you'll enjoy a flexible home-based role with opportunities for professional growth, mentorship, and direct impact on our evolving systems. Our supportive work culture encourages collaboration and values diverse perspectives, ensuring that every team member feels valued and empowered to contribute to our success.
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Contact Detail:

Storm Publishing Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Digital Operations Manager

✨Tip Number 1

Don’t just sit back and wait for the job to come to you! Slide into the DMs of the job poster on LinkedIn or other platforms. A friendly message can make you stand out and show your enthusiasm for the role.

✨Tip Number 2

Network like a pro! Reach out to current or former employees at Storm Publishing. They can give you insider info about the company culture and maybe even put in a good word for you!

✨Tip Number 3

Prepare for interviews by researching the latest trends in digital publishing. Show that you’re not just a candidate, but someone who’s genuinely interested in shaping the future of the industry.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Storm Publishing.

We think you need these skills to ace Digital Operations Manager

Python
BigQuery
SQL
Airtable
APIs
Google Cloud Platform
Database Architecture
Systems Integration
Problem-Solving Skills
Leadership Experience
Communication Skills
Technical Aptitude
Operational Efficiency Improvement
Automation Tools Development
Digital Asset Management

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Digital Operations Manager role. Highlight your experience with systems architecture, database management, and any relevant tech skills like Python or BigQuery. We want to see how your background aligns with our needs!

Show Off Your Problem-Solving Skills: In your application, don’t shy away from sharing examples of how you've tackled challenges in previous roles. We love candidates who can demonstrate a resourceful, solutions-oriented approach, especially when it comes to improving operational efficiency.

Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use bullet points where possible to make your achievements stand out. We appreciate clarity and want to quickly see how you can contribute to our team!

Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our innovative team at Storm!

How to prepare for a job interview at Storm Publishing

✨Know Your Tech Stack

Familiarise yourself with the specific technologies mentioned in the job description, like Python, BigQuery, and Google Cloud Platform. Be ready to discuss how you've used these tools in past roles and how they can be applied to improve digital publishing operations.

✨Showcase Your Problem-Solving Skills

Prepare examples of how you've identified inefficiencies in previous roles and implemented solutions. Highlight your resourceful approach to troubleshooting and how you’ve leveraged automation to streamline processes.

✨Demonstrate Leadership Experience

Since this role involves managing a team, be prepared to share your experiences in mentoring or leading others. Discuss your approach to task prioritisation and how you ensure smooth collaboration across teams.

✨Engage with Innovation

Research current trends in digital publishing, especially around AI and machine learning. Be ready to discuss how you envision integrating these technologies into operational workflows at Storm Publishing to enhance efficiency and innovation.

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