Digital Operations Assistant
Digital Operations Assistant

Digital Operations Assistant

Full-Time 21500 - 25700 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage data flow and optimise digital publishing operations for books across all formats.
  • Company: Join a forward-thinking publishing company that values innovation and inclusivity.
  • Benefits: Enjoy 28 days annual leave, a generous pension scheme, and flexible working hours.
  • Why this job: Gain hands-on experience in digital publishing while shaping the future of the industry.
  • Qualifications: Attention to detail, systems-thinking mindset, and strong communication skills are essential.
  • Other info: Work from home with opportunities for career growth and involvement in company strategy.

The predicted salary is between 21500 - 25700 £ per year.

This dynamic position sits at the heart of our publishing operations, managing the critical flow of data and content from production to market across all formats. You’ll be responsible for ensuring our books reach readers across all formats and territories while maintaining seamless relationships with retailers and partners. The role combines daily distribution workflows with system and process optimisation, giving you comprehensive exposure to digital publishing operations and distribution networks.

Key responsibilities

  • Systems and database management
    • Develop and optimise databases, interfaces, and workflows in Airtable.
    • Assist in new systems development and implementation.
    • Maintain data integrity and implement bulk data updates across all operational systems.
  • Distribution and operations
    • Manage daily distribution of ebook, audiobook, and print assets and metadata to retailers and partners.
    • Oversee print distribution channels, coordinating with printing partners for quotes.
    • Handle product lifecycle updates and title removals when required.
    • Support technical integration when onboarding new distribution partners.
  • Retailer and partner relations
    • Serve as primary contact for retailer and partner queries.
    • Download and organise sales reports from multiple retail platforms.
    • Troubleshoot distribution problems and coordinate solutions between internal teams and external vendors.
  • Contracts, rights, and royalties
    • Maintain author contracts database and set up new records.
    • Process rights administration tasks and rights-related payments.
    • Upload and prepare royalties data for processing while maintaining territorial rights records.

What we’re looking for

  • Meticulous attention to detail and accuracy—with experience in working with data accurately.
  • A logical, systems-thinking mindset—you see connections between processes and instinctively seek to optimise workflows.
  • Coding experience (preferred but not essential) — ability to write and update code to automate and optimise tasks.
  • Technical confidence—comfortable learning new platforms, troubleshooting issues, and becoming operational systems expert.
  • Database and spreadsheet fluency—Airtable experience strongly preferred.
  • Excellent communication skills—you can communicate between technical and non-technical stakeholders, explaining complex issues clearly and diplomatically.
  • Self-starter with collaborative spirit—work independently while managing multiple time-sensitive tasks with shifting priorities.
  • A problem-solving mindset—with the ability to troubleshoot technical issues.

What you’ll gain

You’ll develop expertise across all publishing functions while engaging holistically with our innovative digital-first approach. At Storm, we prioritise systems thinking and the innovative use of technology, meaning you’ll help shape our evolving publishing landscape. This position provides a foundation for operations and distribution in publishing while building valuable transferable skills in project management, communication, systems management, and problem-solving.

The details

  • Closing date: 10th November 2025.
  • Salary: £25,500 - £29,000 pa.
  • UK, home-based role.
  • Right to work in the UK required.

Benefits

  • 28 days annual leave + bank holidays.
  • Generous pension scheme.
  • 16 weeks maternity/paternity/adoption leave.

Culture

Work from home with regular in-person meetings in London. Flexible working hours. Involvement in company strategy. We value all different perspectives and backgrounds at Storm and actively foster a culture of inclusivity, where everyone feels welcomed. If you require any adjustments to the recruitment process, please let us know.

Digital Operations Assistant employer: Storm Publishing

At Storm, we pride ourselves on being an excellent employer by fostering a culture of inclusivity and innovation in the digital publishing landscape. Our home-based role offers flexible working hours, generous benefits including 28 days annual leave and a robust pension scheme, and opportunities for professional growth through engagement in company strategy and operations. Join us to develop your skills in a supportive environment where your contributions directly impact our evolving publishing processes.
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Contact Detail:

Storm Publishing Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Digital Operations Assistant

✨Tip Number 1

Network like a pro! Reach out to people in the digital publishing industry, especially those who work at companies you admire. A friendly chat can lead to insider info about job openings and even referrals.

✨Tip Number 2

Show off your skills! Create a portfolio or a personal project that highlights your database management and optimisation abilities. This will give you something tangible to discuss during interviews and set you apart from other candidates.

✨Tip Number 3

Prepare for the interview by researching common challenges in digital operations. Think about how you would tackle these issues and be ready to share your ideas. This shows you're proactive and ready to jump into the role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our team at StudySmarter.

We think you need these skills to ace Digital Operations Assistant

Data Management
Database Management
Airtable
Systems Optimisation
Technical Integration
Communication Skills
Problem-Solving Skills
Attention to Detail
Project Management
Coding Experience
Spreadsheet Fluency
Retailer Relations
Self-Starter
Logical Thinking

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Digital Operations Assistant role. Highlight your experience with data management and any relevant systems you've worked with, like Airtable. We want to see how your skills align with what we're looking for!

Show Off Your Attention to Detail: In this role, meticulous attention to detail is key. When you write your application, include examples of how you've successfully managed data or optimised workflows in the past. This will help us see your logical mindset in action!

Communicate Clearly: Since you'll be liaising with both technical and non-technical stakeholders, it's important to demonstrate your communication skills. Use clear and concise language in your application to show us that you can explain complex issues simply.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen to join our team at StudySmarter!

How to prepare for a job interview at Storm Publishing

✨Know Your Data

Since the role involves managing data and databases, make sure you brush up on your Airtable skills. Familiarise yourself with how to optimise workflows and maintain data integrity. Being able to discuss specific examples of how you've handled data in the past will show your attention to detail.

✨Understand the Publishing Process

Get a good grasp of the digital publishing landscape. Research how ebooks, audiobooks, and print assets are distributed. Being able to talk about the entire lifecycle of a product from production to market will demonstrate your systems-thinking mindset and your ability to connect processes.

✨Communicate Clearly

This role requires excellent communication skills, especially when liaising with retailers and partners. Prepare to explain complex issues in simple terms. Practise articulating your thoughts clearly and diplomatically, as this will be crucial in your interactions during the interview.

✨Show Your Problem-Solving Skills

Be ready to discuss past experiences where you've successfully troubleshot technical issues or optimised workflows. Think of specific examples that highlight your logical mindset and self-starter attitude. This will help convey your capability to handle the challenges of the role.

Digital Operations Assistant
Storm Publishing
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