At a Glance
- Tasks: Moderate content and engage with fans on social media for a leading US entertainment brand.
- Company: Join Storm Ideas, a creative powerhouse in digital entertainment since 2008.
- Benefits: Up to £24k salary, 33 days paid leave, and top-notch tech tools.
- Other info: Fully remote role with flexible hours and a supportive, innovative culture.
- Why this job: Be part of a dynamic team shaping the future of entertainment and technology.
- Qualifications: Attention to detail, social media savvy, and a passion for TV shows.
The predicted salary is between 19200 - 24000 € per year.
🇬🇧 Up to £24k salary on a full time, permanent contract
🌎 Edinburgh office of fully remote working anywhere in the UK
🏖️ 33 days paid leave
✨ Working with a globally recognisable brand in the US Entertainment
💻 High-end, fast computer
💡 All the latest software and productivity tools you’ll need
Who We Are
At Storm Ideas, we supercharge the digital presence of some of the biggest names in US TV and entertainment. Since 2008, our international team has delivered bold, forward-thinking solutions for globally recognised clients.
Whether we\'re building innovative products, producing high-impact social content, or designing smarter ways for our partners to work—we’re right at the cutting edge of creativity, technology, and automation.
Embracing Future-Facing Technology
Emerging technologies like Artificial Intelligence present exciting opportunities for us and our clients. As the world adapts, we’re committed to safely exploring the potential advantages of AI, integrating it thoughtfully into our work where possible, and one day guiding our clients through new possibilities when they’re open and ready for them. By tapping into our creativity, expertise, and collaboration, we aim to embrace its potential together. Our vision relies on people who are curious about this technology and excited to take on this challenge!
What You’ll Make Happen
- Working in a dual capacity across Content Moderation and Customer Care, covering all the below responsibilities
- Reviewing fan activity on official US TV network social accounts, including Facebook, Instagram, Twitter, TikTok and more
- Recommending any actions needed on user’s comments and messages, in accordance with our client’s moderation guidelines
- Fully immersing yourself in all aspects of each TV show, e.g. show announcements, social accounts, fan culture
- Analysing fan sentiment for client reports
- Moderating fan-written movie reviews on a high-traffic app
- Responding to queries and providing technical support to users of both a high-traffic app and a subscription-based service in a timely manner
- Monitoring and replying to app store reviews for high-traffic apps
- Reviewing entries to various sweepstake competitions
- Appropriately communicating any issues or queries with the client social media strategy
Your Expertise
- High level of attention to detail
- Experience using various social media platforms
- Excellent understanding of grammar, punctuation and written English in general
- Resilience when faced with negativity online
- Experience with content management systems
- Strong work-ethic and self-motivation
- Ability to work well within a team and balance a shared task load
- A friendly and enthusiastic demeanour
- A love of TV shows
What It’s Like to Work Here
Cutting-Edge Tools & Tech
Work with the latest hardware and software—Windows or Mac—so you\'re always set up to succeed.
Ideas Welcome, Always
We don’t just say we’re open to ideas—we act on them. Your insights can shape how we work across the company.
Fast, Agile, Adaptive
We move like a start-up but with the backing of a larger team. Quick decisions and a responsive culture are the norm.
Incredible Team, Global Reach
Join an international crew of 175+ passionate, talented people. We hire for skill, drive, and authenticity—just be yourself.
Remote-First & Flexible
Fully remote within the UK. We are looking for people who can work 1pm – 9:30pm GMT, Wednesday – Sunday.
BENEFITS
IMMEDIATE BENEFITS
- 33 days’ holiday
- High end laptop - macOS or Windows!
- Top of the range monitors, headphones, keyboard, mouse and gel rests
- Paid training to further your skills
AFTER 3 MONTHS
- Up to £700 (or currency equivalent) to spend on a chair, desk or any other necessary workspace equipment to kit out your home office.
- £750 (or currency equivalent) budget every two years to choose your own mobile phone + monthly mobile contract paid for
- Enrolment in workplace pension scheme with matched employer contributions
AFTER 1 YEAR
- Performance driven annual bonus of up to 100% of monthly salary
RECRUITMENT PROCESS
First, you will receive questions to self-record a video response.
We will then invite you to an interview (60 minutes via MS Teams). During the meeting, Bekah, our Senior Moderation Strategy Manager, and Alyssa, our Junior Moderation Strategy Manager, will get to know you and try to understand if you’d be a good fit for the role, and at the same time answer all your questions.
And that’s it!
Not sure if you tick every box? Apply anyway—we care more about your potential and mindset than a perfect match.
Content Moderator in Basingstoke employer: Storm Ideas
At Storm Ideas, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values creativity and innovation. With a fully remote setup across the UK, our team enjoys flexible working hours, generous benefits including 33 days of paid leave, and opportunities for professional growth through paid training and performance bonuses. Join us in Edinburgh or from anywhere in the UK to be part of a dynamic international team that embraces cutting-edge technology and encourages your ideas to shape our future.
StudySmarter Expert Advice🤫
We think this is how you could land Content Moderator in Basingstoke
✨Tip Number 1
Get familiar with the company and its culture before your interview. Dive into their social media, check out their latest projects, and understand their values. This will help you connect better during the conversation and show that you're genuinely interested.
✨Tip Number 2
Practice your video responses! Since you'll be recording answers, make sure to rehearse what you want to say. Keep it natural and engaging—show off your personality while highlighting your skills and experiences relevant to content moderation.
✨Tip Number 3
Prepare some questions for your interviewers. This shows you're proactive and keen to learn more about the role and the team. Ask about their approach to content moderation or how they embrace new technologies like AI in their work.
✨Tip Number 4
Don’t hesitate to apply through our website! Even if you’re unsure about meeting every requirement, we value potential and enthusiasm. Your unique perspective could be just what we need to enhance our team!
We think you need these skills to ace Content Moderator in Basingstoke
Some tips for your application 🫡
Show Your Passion for TV:When you're writing your application, let your love for TV shows shine through! Mention specific shows you enjoy and how they inspire you. This will show us that you're not just looking for a job, but you're genuinely excited about the content you'll be moderating.
Be Detail-Oriented:Since attention to detail is key for this role, make sure your application is free from typos and grammatical errors. We want to see that you can communicate clearly and effectively, so take the time to proofread your application before hitting send!
Highlight Your Social Media Savvy:We’re looking for someone who knows their way around social media platforms. In your application, mention any relevant experience you have with these platforms, whether it’s personal or professional. Show us that you understand fan culture and can engage with audiences online.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and how you can fit into our team.
How to prepare for a job interview at Storm Ideas
✨Know Your Social Media
Familiarise yourself with the social media platforms mentioned in the job description. Understand their nuances and how fan engagement works on each. This will help you demonstrate your knowledge during the interview and show that you're ready to dive into content moderation.
✨Show Your Enthusiasm for TV Shows
Since a love for TV shows is part of the role, be prepared to discuss your favourite series and what you enjoy about them. This not only showcases your passion but also helps you connect with Bekah and Alyssa, who are looking for someone who fits well within their team culture.
✨Prepare for Technical Questions
Brush up on your understanding of content management systems and any technical support experience you have. Be ready to share examples of how you've handled user queries or moderated content in the past. This will highlight your expertise and problem-solving skills.
✨Practice Your Communication Skills
Since the role involves responding to comments and messages, practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable discussing your experiences and answering questions on the spot.
