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- Tasks: Build client relationships, manage projects, and support digital delivery in a dynamic environment.
- Company: Join an award-winning digital transformation consultancy based in Edinburgh.
- Benefits: Competitive salary, 33 days leave, paid training, and health contributions.
- Other info: Flexible hybrid working with opportunities for growth and development.
- Why this job: Kickstart your career in a supportive team while learning about digital innovation and AI.
- Qualifications: No prior experience needed; just bring your curiosity and communication skills.
The predicted salary is between 26000 - 30000 £ per year.
Storm ID is an award-winning Edinburgh-based digital transformation consultancy that helps organisations accelerate their use of digital, data and AI. We believe in tailored solutions, assembling expert teams to address each client's unique needs. Our services span strategy, design, technology and data & AI, ensuring seamless end-to-end delivery of platforms, products and services with real-world impact. What sets us apart is our commitment to long-lasting and sustainable, data-driven, user-centred change.
This is an entry-level role - you don’t need to have done this before. We’re looking for someone curious, commercially aware and ready to learn. You’ll join our client partner team, supporting a portfolio of client accounts while building real skills in relationship management, commercial thinking and digital delivery.
Your day-to-day will span client relationships, commercial management and delivery support:
- Build and maintain strong working relationships with existing clients, acting as their first point of contact at Storm
- Scope small projects, prepare quotes and help write statements of work in plain English
- Manage revenue: forecasting, invoicing and maintaining hosting and support contracts
- Work alongside project managers to support successful delivery
- Research and identify opportunities for upselling to clients based on market trends and innovation
- Identify opportunities to grow client accounts and escalate promising leads
- Develop your knowledge of Storm’s full range of digital services
About you:
- Naturally inquisitive – a people person, excited by building relationships and gaining insight into different industries
- Confident communicator - comfortable talking to clients and colleagues at all levels; confident drafting client-facing documents to a high standard
- Commercially aware - you understand the link between good client relationships and profit, and like the idea of supporting clients with their budgets
- Organised and detail-oriented - you can manage multiple tasks without things slipping
- Curious about digital innovation and technology - you follow the space and want to understand what’s changing
- Comfortable with AI tools - or genuinely keen to get there quickly
- Collaborative - you share credit, ask for help when you need it and support the people around you
We offer flexible working which includes hybrid. We want to make sure our people have the flexibility to be the best they can be. However, for this role we are ideally looking for someone Edinburgh based (or nearby) who can commit to spending a few days a week in the office; we truly believe face to face helps maximise the role’s learning opportunities and that the Storm office culture creates a thriving workplace environment.
The benefits we offer include:
- Competitive salary commensurate with experience
- 33 days of leave — that includes 4 statutory days over Christmas and New Year, with all other bank holidays included as regular leave you can take whenever you want
- Paid training and development (after 3 months)
- Performance related pay reward (after 1 year)
- Additional £400 per year contribution to be used on a health and wellbeing item of your choice (after 1 year)
- Employer pension contribution of 5% p.a.
- Increase of annual leave allowance up to an extra 5 days (after 5 years)
- Shopping discounts with Reward Gateway
- Life insurance (after 1 year)
- Family benefits including enhanced maternity, paternity and adoption leave and flexible family-friendly hours
- In office benefits such as end of month drinks and fortnightly office masseuse
We want to get to know more about you during our hiring process. We want to understand your motivations and what drives you. Please get in touch with your CV, following which if successful the next step will be a short informal interview with our Recruitment Co-ordinator.
One more thing — research indicates that marginalised groups of people may not apply for jobs unless they meet 100% of the qualifications. We also know that many professionals come from various backgrounds. We value people who bring unique perspectives and new knowledge to our team. If you believe you’re qualified, but don’t "check all the boxes", please apply.
Client Associate employer: Storm ID
Contact Detail:
Storm ID Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Associate
✨Tip Number 1
Get to know the company inside out! Research Storm ID's projects, values, and culture. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since this role involves building relationships, try role-playing with a friend or family member. This will help you feel more confident when chatting with potential clients and colleagues.
✨Tip Number 3
Show off your curiosity! Be ready to discuss recent trends in digital innovation and AI. This will demonstrate your eagerness to learn and adapt, which is super important for the Client Associate role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Storm ID team and ready to dive into the exciting world of digital transformation.
We think you need these skills to ace Client Associate
Some tips for your application 🫡
Show Your Curiosity: We love a curious mind! In your application, highlight your eagerness to learn and explore new ideas. Share any experiences where you've gone the extra mile to understand something better, especially in digital or client-facing roles.
Be Clear and Concise: When drafting your CV and cover letter, keep it straightforward. Use plain English to communicate your skills and experiences. We appreciate clarity, so avoid jargon and get straight to the point about what you can bring to the team.
Tailor Your Application: Make sure to customise your application for us at Storm ID. Mention specific aspects of our work that excite you and how your background aligns with our values. This shows you’ve done your homework and are genuinely interested in joining our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about who we are and what we do!
How to prepare for a job interview at Storm ID
✨Know Your Stuff
Before the interview, dive deep into Storm ID's services and recent projects. Understanding their approach to digital transformation will help you connect your skills and experiences to what they do, showing that you're genuinely interested in the role.
✨Show Your Curiosity
As a Client Associate, being inquisitive is key. Prepare some thoughtful questions about the company’s use of AI tools or how they manage client relationships. This not only demonstrates your curiosity but also your eagerness to learn and grow within the role.
✨Communicate Confidently
Practice articulating your thoughts clearly and confidently. Whether it’s discussing your past experiences or explaining how you’d handle client interactions, being a confident communicator will set you apart. Remember, they want someone who can engage with clients at all levels!
✨Emphasise Teamwork
Storm ID values collaboration, so be ready to share examples of how you've worked effectively in teams. Highlighting your ability to support colleagues and share credit will resonate well with their culture and show that you’re a great fit for their team-oriented environment.