Client Associate in Aberdeen

Client Associate in Aberdeen

Aberdeen Entry level 26000 - 30000 £ / year (est.) Home office (partial)
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Storm ID

At a Glance

  • Tasks: Build client relationships, manage projects, and support digital delivery in a dynamic environment.
  • Company: Join an award-winning digital transformation consultancy based in Edinburgh.
  • Benefits: Enjoy a competitive salary, 33 days leave, and paid training after three months.
  • Other info: Flexible hybrid working and a supportive team culture await you.
  • Why this job: Kickstart your career in a role that blends client interaction with cutting-edge digital innovation.
  • Qualifications: No prior experience needed; just bring your curiosity and communication skills.

The predicted salary is between 26000 - 30000 £ per year.

Storm ID is an award-winning Edinburgh-based digital transformation consultancy that helps organisations accelerate their use of digital, data and AI. We believe in tailored solutions, assembling expert teams to address each client's unique needs. Our services span strategy, design, technology and data & AI, ensuring seamless end-to-end delivery of platforms, products and services with real-world impact. What sets us apart is our commitment to long-lasting and sustainable, data-driven, user-centred change.

This is an entry-level role - you don’t need to have done this before. We’re looking for someone curious, commercially aware and ready to learn. You’ll join our client partner team, supporting a portfolio of client accounts while building real skills in relationship management, commercial thinking and digital delivery.

Your day-to-day will span client relationships, commercial management and delivery support:

  • Build and maintain strong working relationships with existing clients, acting as their first point of contact at Storm
  • Scope small projects, prepare quotes and help write statements of work in plain English
  • Manage revenue: forecasting, invoicing and maintaining hosting and support contracts
  • Work alongside project managers to support successful delivery
  • Research and identify opportunities for upselling to clients based on market trends and innovation
  • Identify opportunities to grow client accounts and escalate promising leads
  • Develop your knowledge of Storm’s full range of digital services

About you:

  • Naturally inquisitive – a people person, excited by building relationships and gaining insight into different industries
  • Confident communicator - comfortable talking to clients and colleagues at all levels; confident drafting client-facing documents to a high standard
  • Commercially aware - you understand the link between good client relationships and profit, and like the idea of supporting clients with their budgets
  • Organised and detail-oriented - you can manage multiple tasks without things slipping
  • Curious about digital innovation and technology - you follow the space and want to understand what’s changing
  • Comfortable with AI tools - or genuinely keen to get there quickly
  • Collaborative - you share credit, ask for help when you need it and support the people around you

We offer flexible working which includes hybrid. We want to make sure our people have the flexibility to be the best they can be. However, for this role we are ideally looking for someone Edinburgh based (or nearby) who can commit to spending a few days a week in the office; we truly believe face to face helps maximise the role’s learning opportunities and that the Storm office culture creates a thriving workplace environment.

The benefits we offer include:

  • Competitive salary commensurate with experience
  • 33 days of leave — that includes 4 statutory days over Christmas and New Year, with all other bank holidays included as regular leave you can take whenever you want
  • Paid training and development (after 3 months)
  • Performance related pay reward (after 1 year)
  • Additional £400 per year contribution to be used on a health and wellbeing item of your choice (after 1 year)
  • Employer pension contribution of 5% p.a.
  • Increase of annual leave allowance up to an extra 5 days (after 5 years)
  • Shopping discounts with Reward Gateway
  • Life insurance (after 1 year)
  • Family benefits including enhanced maternity, paternity and adoption leave and flexible family-friendly hours
  • In office benefits such as end of month drinks and fortnightly office masseuse

We want to get to know more about you during our hiring process. We want to understand your motivations and what drives you. Please get in touch with your CV, following which if successful the next step will be a short informal interview with our Recruitment Co-ordinator.

One more thing — research indicates that marginalised groups of people may not apply for jobs unless they meet 100% of the qualifications. We also know that many professionals come from various backgrounds. We value people who bring unique perspectives and new knowledge to our team. If you believe you’re qualified, but don’t "check all the boxes", please apply.

Client Associate in Aberdeen employer: Storm ID

Storm ID is an exceptional employer that fosters a collaborative and innovative work culture in the heart of Edinburgh. With a strong commitment to employee growth, we offer comprehensive training, flexible working arrangements, and generous benefits including 33 days of leave and a health and wellbeing contribution. Our focus on digital transformation and AI ensures that you will be at the forefront of industry advancements while building meaningful relationships with clients across diverse sectors.
Storm ID

Contact Detail:

Storm ID Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Associate in Aberdeen

✨Tip Number 1

Get to know the company inside out! Research Storm ID's projects, values, and culture. This will help you tailor your conversations and show genuine interest during interviews.

✨Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even a foot in the door.

✨Tip Number 3

Practice your pitch! Be ready to talk about your skills and how they align with the role. Highlight your curiosity and eagerness to learn about digital innovation and AI tools.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Storm ID team.

We think you need these skills to ace Client Associate in Aberdeen

Relationship Management
Commercial Awareness
Client Communication
Organisational Skills
Attention to Detail
Digital Innovation Knowledge
AI Tool Proficiency
Collaboration Skills
Research Skills
Project Support
Forecasting and Invoicing
Upselling Opportunities Identification

Some tips for your application 🫡

Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and what makes you unique.

Tailor Your CV: Make sure your CV is tailored to the Client Associate role. Highlight any relevant experience or skills that align with what we’re looking for, especially your curiosity and communication skills.

Show Your Interest in Digital Innovation: Since we’re all about digital transformation, it’s a great idea to mention any interest or experience you have with digital tools or AI. This will show us you’re ready to dive into the tech side of things!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Storm ID

✨Know Your Stuff

Before the interview, dive deep into Storm ID's services and recent projects. Understanding their approach to digital transformation and how they leverage AI will show your genuine interest and help you connect your skills to their needs.

✨Show Your Curiosity

As a Client Associate, being inquisitive is key. Prepare questions about their client relationships and how they identify upselling opportunities. This not only demonstrates your curiosity but also your understanding of the role's importance in driving commercial success.

✨Practice Your Communication Skills

Since you'll be communicating with clients and colleagues, practice articulating your thoughts clearly. Consider drafting a few client-facing documents or emails to showcase your writing skills. This will help you feel more confident during the interview.

✨Embrace AI Tools

Familiarise yourself with common AI tools that can aid in client communication and reporting. Mentioning your willingness to learn and adapt to these technologies will resonate well with the team, as they value innovation and digital savvy.

Client Associate in Aberdeen
Storm ID
Location: Aberdeen
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