At a Glance
- Tasks: Be the friendly face of our brand, providing top-notch service and enhancing customer experiences.
- Company: Join a vibrant team at H&M, known for its inclusive and diverse culture.
- Benefits: Enjoy a 25% staff discount, flexible hours, and opportunities for personal growth.
- Other info: Part-time temporary role with 16 hours a week; perfect for students!
- Why this job: Make a real impact by creating memorable shopping experiences for customers.
- Qualifications: Passion for fashion, strong communication skills, and a desire to learn.
The predicted salary is between 10 - 12 £ per hour.
As the Sales Advisor, you are the friendly face that greets our customers and embodies the heart of our brand. You'll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor. Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you’ll create moments that matter.
Qualifications
- Customer-focused: You enjoy engaging with people and are committed to delivering excellent service.
- Adaptable and flexible: Adaptable and responsive to changing priorities and customer requests.
- Action-oriented: Proactive and driven to take initiative and get things done with quality.
- Strong communicator: You have a genuine interest in people, communicate clearly, and actively listen to understand others' perspectives and needs.
- Eager to learn: Open to feedback and always looking for opportunities to grow and develop.
- Brand enthusiast: You have a real passion for our brand and collection, and love sharing that enthusiasm with customers.
- Schedule flexibility: Willing and able to work varied hours, including evenings and weekends.
Preferable but not mandatory
- Understanding of store operations & customer service skills from previous retail experience.
- Confident in offering customers advice on fashion trends, materials, sizing etc.
Additional Information
This is a part-time TEMPORARY position with a contract of 16 hours a week. This role is not eligible for Skilled Worker visa sponsorship. Applicants must have the right to work in the UK before commencing employment.
Assessment Process
Due to high application volumes, you will be asked to complete an online, skills-based assessment. Your responses will be scored by an automated tool using predefined criteria set by H&M Group. The result may determine whether your application progresses further.
We’re committed to supporting our employees with a range of attractive benefits and valuable development opportunities. As a member of our team, you’ll enjoy a 25% staff discount across all H&M Group brands—available both in-store and online. Additionally, every employee is included in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company.
Inclusion & Diversity
At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, what we perceive as possible and how we choose to relate to our colleagues and customers all over the world, therefore all diversity dimensions are taken into consideration in our recruitment process.
Sales Advisor 16h (TEMPORARY) in Bristol employer: Stories
H&M Group is an exceptional employer that prioritises employee growth and inclusivity, making it a fantastic place to work as a Sales Advisor. With a strong commitment to diversity, you will be part of a vibrant team that values your contributions and offers a generous 25% staff discount across all brands, alongside participation in the H&M Incentive Program to reward your hard work. The supportive work culture encourages learning and development, ensuring that every team member can thrive in their role while creating memorable shopping experiences for customers.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor 16h (TEMPORARY) in Bristol
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with their products, values, and latest collections. When you walk into that interview, your passion for the brand will shine through, making you a standout candidate.
✨Tip Number 2
Practice your people skills! Since this role is all about engaging with customers, try role-playing different scenarios with friends or family. This will help you feel more confident when it comes to initiating conversations and providing top-notch service.
✨Tip Number 3
Be proactive during the assessment process! If you're asked to complete an online skills-based assessment, take your time to understand the questions and showcase your customer service skills. Remember, this is your chance to demonstrate how you can uplift and inspire customers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from us at StudySmarter.
We think you need these skills to ace Sales Advisor 16h (TEMPORARY) in Bristol
Some tips for your application 🫡
Show Your Enthusiasm:Let your passion for our brand shine through in your application. We want to see how excited you are about the role and how you can bring that energy to our customers!
Be Customer-Focused:Highlight any experiences where you've gone above and beyond for customers. We love seeing examples of how you've made someone's day better, so share those stories with us!
Keep It Clear and Concise:When filling out your application, make sure your answers are easy to read and straight to the point. We appreciate clarity, so avoid long-winded explanations and get to the heart of what makes you a great fit.
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Stories
✨Know the Brand Inside Out
Before your interview, take some time to really understand the brand's values, mission, and latest collections. This will not only help you answer questions more confidently but also show your genuine enthusiasm for the role.
✨Practice Your People Skills
As a Sales Advisor, you'll be engaging with customers all day long. Practise your communication skills by role-playing common customer scenarios with a friend or family member. This will help you feel more comfortable and prepared to handle various situations during the interview.
✨Show Off Your Flexibility
The job requires adaptability, so be ready to discuss how you've handled changing priorities in the past. Think of specific examples where you’ve successfully adjusted to new challenges or customer requests, as this will demonstrate your action-oriented mindset.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how success is measured in the role. This shows your eagerness to learn and grow within the company, which is something they value.
