At a Glance
- Tasks: Lead and mentor a team to provide high-quality housing support.
- Company: Join a compassionate organisation dedicated to empowering individuals.
- Benefits: Competitive salary, supportive environment, and career development opportunities.
- Other info: Role subject to an Enhanced DBS check, funded if needed.
- Why this job: Make a real difference in people's lives while advancing your career.
- Qualifications: 12 months' experience in housing support and a full UK driving licence.
The predicted salary is between 22950 - 28050 £ per year.
Are you passionate about delivering high‑quality, person‑centred housing support? If you have at least 12 months’ direct experience in housing‑related support services, we’d love to hear from you.
As a Senior Support Worker, you’ll play a key role in supporting the Operations Manager and leading by example within our service. You will help guide, mentor and develop the Support team, ensuring that individuals using our services receive consistent, compassionate, and empowering support tailored to their needs.
What you’ll be doing:
- Supporting the day‑to‑day supervision, mentoring and coaching of Support Workers
- Monitoring staff performance and offering constructive feedback to maintain high standards of care
- Acting as a positive role model, promoting best practice and a person‑centred approach throughout the service
- Helping to ensure quality support is available to every individual by actively influencing and improving service delivery
What we’re looking for:
- A minimum of 12 months’ experience delivering housing‑related support services
- A full UK driving licence and access to a vehicle
- Legal right to work in the UK (please note we are unable to offer visa sponsorship)
Additional information:
This role is subject to an Enhanced DBS check (Adult & Child Workforce), which we will fund if required.
If you’re motivated, supportive, and ready to take the next step in your career while making a genuine difference to people’s lives, we’d welcome your application.
Senior Support Worker - Housing (37hrs pw) – Colwyn Bay employer: Stori
As a Housing Maintenance Administrator in Carmarthen, you will join a supportive and dynamic team dedicated to maintaining high standards of service. Our company fosters a collaborative work culture that values employee growth, offering opportunities for professional development while ensuring a healthy work-life balance through hybrid working arrangements. With a commitment to excellence and community impact, we provide a rewarding environment for those looking to make a difference in housing maintenance.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Support Worker - Housing (37hrs pw) – Colwyn Bay
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Stori.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Stori!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Stori, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Stori or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Senior Support Worker - Housing (37hrs pw) – Colwyn Bay
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Stori:Before hitting send, make sure to tailor your application specifically to Stori! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Stori
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
