Route Planner

We are seeking an organised, proactive and detail-oriented Route Planner to join our busy transport operation. The successful candidate will be responsible for planning and optimising daily delivery routes, maximising vehicle utilisation, ensuring efficient resource allocation and maintaining excellent service levels.
Working within a fast-paced transport environment, you will coordinate with drivers, transport operations, warehouse teams and customer services to ensure deliveries are planned effectively, operational challenges are managed promptly, and customer commitments are achieved.
The ideal candidate will have previous experience in transport planning, strong geographical knowledge, excellent communication skills and the ability to work under pressure in a time-critical environment.
Working shifts:
Monday to Friday
Shift: 10:00 – 17:00
Key Responsibilities
- Plan, optimise and allocate daily delivery routes to maximise vehicle utilisation and operational efficiency.
- Use route planning software, including Paragon or similar systems, to produce efficient and cost-effective routes.
- Allocate deliveries according to vehicle capacity, payload, delivery windows, driver availability and customer requirements.
- Ensure routes comply with relevant driving hours, working time requirements and vehicle weight restrictions.
- Coordinate with drivers and the transport operations team to communicate route plans, changes and operational instructions.
- Monitor route progress and make adjustments in response to delays, traffic, breakdowns, failed deliveries and other operational issues.
- Maintain accurate delivery schedules, route data and transport management system records.
- Liaise with warehouse teams to ensure loading schedules, vehicle departures and delivery requirements are aligned.
- Work closely with customer services to communicate delivery updates, delays and service issues.
- Identify opportunities to improve route efficiency, reduce mileage, minimise costs and increase delivery performance.
- Review planned versus actual route performance and investigate recurring inefficiencies.
- Ensure accurate and timely system updates, including delivery information, route amendments and relevant operational records...