Assistant Manager

Storage King is looking for an energetic, sales motivated Assistant Manager to support the team in all aspects of running of our busy Chester store and growing the business.

As an Assistant Manager, this as a hybrid role: part customer service, part sales and part facilities management. This is a varied position, and no day is the same

In this role as Assistant Manager you will be:

• Providing a great customer experience both on the phone and face to face
• Report into the Store Manager (You are a team of 2)
• Following up on all overnight website enquiries and converting any prospects into storage customers
• Daily checking of units making sure that all is secure
• Chasing customer payments
• Gaining customer reviews on your service
• Making sure the storage facility is neat and tidy for your customers

To be successful in this role of Assistant Store Manager you will need:

• A confident personality with good customer service skills
• Experience in a sales role (this is not hard sales but keeping customers happy and increasing sales is important)
• To be reliable and willing to learn
• Ability to work in a small team
• Ability to lone work on occasion
• Have a responsible and self-motivated attitude (and support your manager)
• Physically fit (on your feet and walking up and down the facility)
• IT literate (there\’s some administration)
• Driving licence (desirable)

In return you will be working within a supportive management structure

• Salary scale – £26k basic plus good monthly and quarterly bonuses (total package circa £31k OTE).
• 20 days holiday (rising to 25 days) and