At a Glance
- Tasks: Lead a team to boost sales and deliver top-notch customer service.
- Company: Join Storage Giant, a leading self-storage provider in the UK.
- Benefits: Earn £30,000-£32,000, plus commission and employee discounts.
- Other info: Flexible hours with opportunities for personal growth and internal progression.
- Why this job: Make a real impact while developing your leadership skills in a growing company.
- Qualifications: 2 years of management experience and a passion for customer service.
The predicted salary is between 30000 - 32000 £ per year.
Location: Cardiff, CF23 9AE
Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements.
Salary: £30,000-£32,000 basic + £2,000+ commission
Hours: 40 hours per week | Rotad shifts between Monday to Friday (07:0019:15), Saturday (08:5518:15) & Sunday (09:5516:15)
If youre a natural leader with a talent for team management and a passion for delivering exceptional customer experiences, we want to hear from you! Join Storage Giant as a Branch Manager at our thriving Cardiff branch.
This is an exciting opportunity to be part of one of the UKs leading private self-storage providers an established fast-growing company with a strong presence across South Wales and the Midlands, and ambitious plans for continued expansion.
Whats In It for You:
- Work-life balance
- 28 days holiday (inclusive of bank holidays)
- Free on-site parking
- Quarterly achievable commission
- Recognition programs
- £250 reward for employee referrals
- Employee discounts for friends and family
What Youll Be Doing:
- Coaching, leading, and motivating your team to deliver exceptional customer service and achieve sales and financial targets
- Reviewing performance data to identify areas for improvement and resolve issues
- Winning new business, upselling, and managing existing accounts
- Ensuring smooth branch operations, including cleanliness, store presentation, key holder, and alarm responsibilities
- Overseeing the letting of storage rooms and office space, merchandise sales, and following up on customer enquiries
- Processing card and BACS payments, and supporting credit xiskglj control
What Were Looking For:
- Minimum 2 years of experience in customer facing sales, retail or hospitality environment
- Minimum 2 years of management experience
- Computer literate Microsoft Suite
- Flexible/available to work scheduled hours including weekends
- Hold a full driving licence and have access to own vehicle (preferred)
All applicants must have the legal right to work in the UK.
Please note: Storage Giant does not offer visa sponsorship at this time.
Branch Manager employer: Storage Giant
Storage Giant is an exceptional employer that prioritises employee growth and development, offering competitive salaries and a range of benefits including commission on sales and personal learning opportunities. With a strong focus on teamwork and customer service, our inclusive work culture fosters motivation and success, making it an ideal place for those looking to thrive in a dynamic retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail and management sectors. You never know who might have a lead on a Branch Manager position or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Storage Giant thoroughly. Understand their values, services, and what makes them stand out. This will help you tailor your answers and show you're genuinely interested in the role.
✨Tip Number 3
Practice your sales pitch! As a future Branch Manager, you'll need to demonstrate your ability to motivate a team and drive sales. Role-play common interview scenarios with a friend to build confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Branch Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Branch Manager role. Highlight your experience in customer-facing sales and management, as well as any achievements that demonstrate your ability to meet targets and motivate a team.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for Storage Giant. Mention your passion for customer service and how you can contribute to enhancing profitability and team performance.
Showcase Relevant Experience:When filling out your application, be specific about your past roles. Include examples of how you've successfully managed teams, met sales targets, and improved store operations. We love seeing real-life examples!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Storage Giant
✨Know Your Numbers
As a potential Branch Manager, you’ll need to demonstrate your understanding of sales targets and financial performance. Brush up on key metrics related to sales and profitability, and be ready to discuss how you've met or exceeded these in previous roles.
✨Showcase Your Leadership Skills
Prepare examples that highlight your coaching and motivating abilities. Think about specific instances where you’ve successfully led a team to achieve sales goals or improved customer service. This will show Storage Giant that you can inspire your team to deliver exceptional results.
✨Customer Service is Key
Storage Giant prides itself on outstanding customer service, so be prepared to discuss your approach to customer satisfaction. Share stories that illustrate how you’ve handled difficult situations or gone above and beyond for customers in the past.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations relevant to the role. For example, how would you handle a team member not meeting their sales targets? Practising your responses to these types of questions can help you think on your feet during the interview.
