At a Glance
- Tasks: Onboard and support customers across EU markets, ensuring their success with our platform.
- Company: Join a fast-growing tech company revolutionising the self-storage industry.
- Benefits: Flexible remote work, competitive salary, and opportunities for professional growth.
- Other info: Dynamic team culture focused on innovation and customer satisfaction.
- Why this job: Be a key player in expanding our impact across Europe while helping customers thrive.
- Qualifications: Multilingual skills and experience in customer support or success roles.
The predicted salary is between 35000 - 45000 £ per year.
Stora is a self storage software platform at the forefront of a technology-led revolution in the industry. We empower self storage operators to seamlessly manage their businesses, automate processes, and drive revenue growth. In just over 4 years, we’ve helped hundreds of operators around the world process tens of millions in automated payments. Known as innovators in our space, we’re a fast-growing team focused on making self storage better for everyone.
To support that growth, we’re hiring a Customer Success Manager focused on EU markets. You’ll help onboard and support operators across your markets, acting as a trusted guide to help them succeed with Stora.
Why this role matters
We’re expanding across Europe, and success in new markets depends on great customer experiences. You’ll play a key role in onboarding and supporting operators outside the UK, helping them get set up, stay on track, and grow with us.
What you’ll do
- Onboard new customers across EU markets, guiding them through setup and training
- Support customers via email, chat, video and in person—especially where language or local context matters
- Build long-term relationships by proactively engaging with your assigned accounts
- Monitor
Remote (Multilingual ) Customer Success Manager - EU Markets in Bolton employer: Stora
Stora is an exceptional employer that champions innovation and growth within the self storage industry. With a strong focus on employee development, we offer a collaborative work culture that values multilingual skills and diverse perspectives, particularly in our expanding EU markets. Join us to be part of a dynamic team where your contributions directly impact customer success and drive meaningful change.
