At a Glance
- Tasks: Lead operations across systems, finance, and executive support to drive efficiency.
- Company: Join a mission-driven organisation at the forefront of innovation and entrepreneurship.
- Benefits: Enjoy hybrid working, high ownership, and the chance to shape a growing programme.
- Other info: This is not an office manager role; autonomy and problem-solving are essential.
- Why this job: Be a key player in scaling exciting ventures and making impactful changes.
- Qualifications: 8+ years in operations with strong experience in fast-paced environments.
The predicted salary is between 60000 - 80000 € per year.
Experienced Operations Lead wanted to become the operational backbone across Systems, Executive Operations, Office Management, and Finance Admin.
About The Company
Our client works at the intersection of research, innovation, and entrepreneurship, supporting individuals in turning scientific breakthrough ideas into commercially viable ventures. Through their programmes and network, they help accelerate high-impact innovation and support the growth of early-stage businesses.
About The Role
This is a high-trust, hands-on role spanning Systems, People Operations, Executive Support, Internal Operations, and Finance Admin. You’ll work closely with the CEO and COO to ensure the organisation runs smoothly, efficiently, and at pace as they continue to grow. This role is ideal for someone who thrives in fast-moving environments, enjoys bringing structure to complexity, and takes pride in making organisations run exceptionally well behind the scenes.
What You Will Be Doing
- Own and maintain the core operational systems including CRM, project management tools, and internal documentation.
- Support the evaluation, implementation, and integration of new AI and operational tools.
- Identify opportunities to automate and improve operational efficiency.
- Manage internal workflows and communication systems.
- Oversee the day‑to‑day running of the HQ and coworking environment.
- Support the CEO and COO workflows and executive coordination.
- Support the angel syndicate and investment operations.
- Coordinate the day‑to‑day financial administration.
Why you'll love it here
- Play a central role in a fast‑growing, mission‑led organisation.
- High ownership and autonomy from day one.
- Opportunity to help scale one of Europe's most exciting innovation programmes.
- Hybrid working (2 days/ week in the central London office).
ABOUT YOU
What We're Looking For
- Someone who spots problems, fixes them, and builds better processes.
- 8+ years’ experience in operations and/ or business support within startups, scaleups, or fast‑paced organisations.
- Strong experience across internal operations including systems, internal and HR processes, office management, and finance admin.
- Experience supporting senior leadership, including complex coordination and workflow management.
- Comfortable working across multiple priorities in a lean, high‑growth environment.
- Systems‑minded and confident with tools such as Notion, Asana, and CRM.
- Exposure to investment, venture, or financial operations would be a strong plus.
You MUST have the right to work in the UK - visa sponsorship is not available.
Head of Operations employer: Stopgap - Marketing, Digital & Creative Recruitment
Join a dynamic and mission-driven organisation that thrives at the intersection of research and entrepreneurship, where your role as Head of Operations will be pivotal in shaping the future of innovation. With a strong emphasis on employee autonomy and growth, you'll enjoy a collaborative work culture that values your contributions while benefiting from hybrid working arrangements in the heart of London. This is an exceptional opportunity to make a meaningful impact in a fast-paced environment, supporting the growth of groundbreaking ventures.
Contact Detail:
Stopgap - Marketing, Digital & Creative Recruitment Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of Operations
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A personal connection can often get you in the door faster than a CV.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Head of Operations. Highlight your problem-solving skills and operational expertise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Head of Operations
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Head of Operations. Highlight your experience in operations, systems management, and supporting senior leadership. We want to see how you’ve made organisations run smoothly in fast-paced environments!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've improved operational efficiency or tackled complex problems in previous roles.
Showcase Your Systems Savvy:Since this role involves managing core operational systems, make sure to mention your experience with tools like Notion, Asana, or any CRM systems. We love seeing candidates who are comfortable with technology and can bring structure to chaos!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Don’t miss out on this opportunity!
How to prepare for a job interview at Stopgap - Marketing, Digital & Creative Recruitment
✨Know Your Operations Inside Out
Make sure you’re well-versed in the core operational systems mentioned in the job description, like CRM and project management tools. Brush up on how these systems can be optimised and think of examples where you've successfully implemented or improved similar tools in your past roles.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific instances where you've identified problems and built better processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your ability to thrive in fast-paced environments and bring order to chaos.
✨Demonstrate Your Leadership Support Experience
Since this role involves supporting the CEO and COO, be ready to share experiences where you’ve effectively managed complex workflows and executive coordination. Highlight your communication skills and how you’ve facilitated smooth operations for senior leadership.
✨Be Ready to Discuss Automation and Efficiency
Think about ways you've automated tasks or improved operational efficiency in previous roles. Be prepared to suggest potential areas for improvement within the company’s operations, showing that you’re proactive and systems-minded.
