Title: Operations Officer
Team: Development
Location: London (hybrid working)
Hours: Full-time
Pay: £28,200 per annum
STOP THE TRAFFIK prevents vulnerable communities from being recruited, trafficked, and exploited. Our targeted prevention efforts disrupt the criminal business of human trafficking, making it too high-risk and low-profit to be viable.
The Operations Officer plays a vital role in keeping STOP THE TRAFFIK’s day-to-day operations running efficiently. Working closely with the Finance & HR Manager and Executive Team, this role supports organisational systems, finance processes, and internal communications – helping our global anti-trafficking work stay coordinated, compliant, and effective.
This position suits a highly organised, proactive individual who enjoys creating structure, improving processes, and supporting others to perform at their best. You’ll be at the heart of the organisation – connecting teams, managing key administrative systems, and ensuring smooth operations across all areas.
This role will be responsible for:
Team & Office Environment
- Monitor STOP THE TRAFFIK’s phone and general ‘info’ inbox, directing messages to the appropriate team members.
- Support the upkeep of the office environment, ensuring facilities are well maintained and team members take shared ownership of the space.
- Coordinate team days and team-building activities, in collaboration with the Team Building Champion.
- Lead onboarding for new staff alongside line managers to ensure a smooth induction experience.
Executive Support Functions
- Provide administrative support to members of the Executive Team.
- Take minutes and capture action points in Senior Leadership Team meetings.
- Prepare briefing notes for key meetings with the Senior Leadership Team.
Finance
- Support the Finance & HR Manager by reconciling transactions on Xero, producing invoices, processing payments, and assisting with monthly and quarterly reporting.
Operations
- Develop and maintain effective internal systems that improve organisational efficiency and automation.
- Maintain key organisational records (e.g. contracts, insurance, supplier information) and handle confidential information appropriately.
- Manage the policy dashboard, ensuring policies are up to date, and notify relevant staff when reviews or updates are required.
The ideal candidate will have:
- Some experience in administration, operations, or office support.
- Excellent organisational skills with great attention to detail.
- Comfortable handling basic finance tasks such as invoices, payments, and record keeping, with an acumen for numbers and data.
- Competence using Excel and data visualisation tools.
- Strong written and verbal communication skills.
- A proactive, friendly, and professional approach to work.
- The ability to multitask effectively and meet deadlines.
- A commitment to equality, diversity, and safeguarding vulnerable individuals.
Benefits:
- A friendly, supportive team environment.
- Opportunities to collaborate with global partners and experts.
- Autonomy to take initiative and propose process improvements.
- Access to a healthcare cash benefit scheme (including partner/children coverage).
- Corporate eye-care scheme.
- Life insurance.
- Non-contributory Group Personal Pension Scheme (7% employer contribution).
- 27 days annual leave plus 8 bank holidays (increasing to 33 days with service).
- Cycle to Work scheme.
- Season Ticket Loan.
- Option to switch 2 bank holidays to suit personal needs.
- Flexible working policy reflecting staff needs.
- In-house and external training opportunities.
Further details about STOP THE TRAFFIK can be found on website
We cannot sponsor applicants at this time.
#J-18808-Ljbffr
