At a Glance
- Tasks: Support GPs by managing clinical correspondence and maintaining patient records.
- Company: Join Stonyhill Medical Practice, a caring team serving 12,500 patients.
- Benefits: Enjoy on-site parking and a purpose-built work environment.
- Other info: Work in a supportive team with opportunities for professional growth.
- Why this job: Make a difference in patient care while developing your administrative skills.
- Qualifications: GCSEs in English and Maths, plus secretarial experience required.
The predicted salary is between 29903 - 36549 £ per year.
Medical secretary post supporting the GPs and wider clinical team at Stonyhill Medical Practice, a six-partner practice of about 12,500 patients.
The core is processing clinical correspondence and referrals, including e-RS bookings, while keeping electronic patient records accurate under GDPR and NHS confidentiality rules.
Hours are up to full time, and the practice has purpose-built premises with on-site parking.
Previous secretarial or administrative experience and typing skills are essential, and familiarity with EMIS Web is desirable.
- What the job involves
- Manage and process incoming and outgoing clinical correspondence
- Type, proofread and distribute letters, reports and medical documents
- Process urgent and routine secondary care referrals, actioning urgent ones promptly and monitoring follow‑up
- Prepare and submit referrals on e‑RS, booking, managing and tracking referrals and appointments and investigating delays or rejections
- Maintain accurate, up‑to‑date electronic patient records in line with GDPR and NHS confidentiality standards
- Process requests for access to medical records and insurance reports
- Liaise with hospitals, community services and other healthcare professionals on patient care
- Communicate with patients, carers and external organisations, and respond to calls, emails and queries
- Provide secretarial support to GPs and other clinicians, including admin tasks related to patient care
- Maintain filing systems and administrative databases
- Support practice projects and audits when requested
- What’s required
Qualifications
- Good standard of general education, including GCSEs (or equivalent) in English and Mathematics
Experience
- Previous secretarial or administrative experience
- Experience handling confidential information
- Excellent typing and document production skills
- Strong organisational and time management abilities
Skills & knowledge
- Competent IT skills, including Microsoft Office applications
- Understanding of medical terminology
- Excellent verbal and written communication skills
- High level of accuracy and attention to detail
- Strong prioritisation and workload management
- Other
- Ability to work independently and as part of a team
- Professional, courteous and patient-focused approach
- Comply with Data Protection legislation and GDPR
- Maintain patient confidentiality and information security
- Follow practice policies on safeguarding, health and safety, infection control, and equality and diversity
- Nice to have
- Fast, accurate typing
- Previous experience in a GP surgery, NHS setting or healthcare environment
- Knowledge of medical terminology
- Familiarity with GP clinical systems such as EMIS Web
- What’s offered
- On‑site parking at purpose‑built premises
- #J-18808-Ljbffr
Medical Secretary employer: Stonyhill Medical Practice
Stonyhill Medical Practice offers a supportive work environment with a friendly team, providing opportunities for professional development and a competitive salary. Employees benefit from generous annual leave and the chance to work with a diverse patient population. The practice emphasizes compliance and efficient patient care, making it an attractive place for healthcare professionals.
Contact Details:
Stonyhill Medical Practice Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Medical Secretary
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Stonyhill Medical Practice.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Stonyhill Medical Practice.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Stonyhill Medical Practice, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Medical Secretary
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Stonyhill Medical Practice.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Stonyhill Medical Practice.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Stonyhill Medical Practice. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Stonyhill Medical Practice. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Stonyhill Medical Practice
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Stonyhill Medical Practice’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
