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- Tasks: Manage front-of-house operations and support the office management team.
- Company: Join a Fortune 100 company connecting clients to global markets.
- Benefits: Full-time role with opportunities for career progression and skill development.
- Other info: Collaborative culture with a focus on innovation and efficiency.
- Why this job: Be at the heart of a dynamic office environment and make a real impact.
- Qualifications: Experience in administration and strong organisational skills required.
The predicted salary is between 30000 - 40000 £ per year.
Connecting clients to markets – and talent to opportunity. With 5,400+ employees and over 80,000 institutional, commercial, and payments clients, we operate from more than 80 offices spread across six continents. As a Fortune 100, Nasdaq-listed provider, we connect clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors.
This is a full-time, office-based role (5 days per week) responsible for managing the front-of-house function and leading the reception team, ensuring seamless service delivery and operational efficiency. The role is not reception-based but requires providing cover when needed, including during holidays and sickness. It also provides key administrative support to the Office Management team, supporting the effective running of office operations.
Key Responsibilities
- Oversee the day-to-day operations of the reception function, ensuring a professional and efficient service at all times.
- Manage and support two receptionists, including rota coordination, performance oversight, and training.
- Ensure adequate reception cover at all times, including peak periods and absences.
- Step in to provide reception cover where required.
- Monitor and maintain archiving systems and processes.
- Notify relevant teams when archived items are due for recall, re-archiving, or destruction.
- Prepare documentation and data to support quarterly audits.
- Maintain and monitor access control records, including Access Denied and Granted reports.
- Coordinate business travel arrangements, including flights, accommodation, and visas.
- Manage hotel bookings for staff and visitors.
- Support the planning and delivery of internal and external events.
- Perform general administrative duties including filing, data entry, and document management.
- Maintain and regularly update the office hub/intranet with relevant information.
- Monitor daily office attendance and produce monthly reports for stakeholders.
- Act as a designated First Aider and Fire Warden.
- Coordinate annual DSE (Display Screen Equipment) assessments, following up on any issues and ensuring appropriate actions are taken.
- Assist with the management and allocation of sports tickets and O2 arena bookings.
- Provide administrative support across multiple teams, maintaining a proactive and collaborative approach.
- Support ad-hoc projects and business initiatives as required.
Qualifications
- Proven experience in an administrative, office management, or front-of-house supervisory role.
- Strong organizational skills with excellent attention to detail.
- Excellent verbal and written communication skills.
- Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint).
- Professional, approachable, and service-oriented mindset.
- Highly organized and proactive.
- Strong problem-solving skills.
- Ability to prioritize and manage multiple tasks effectively.
- Discreet and trustworthy when handling sensitive information.
Working Environment: 5 days onsite per week. Ability to work independently while maintaining strong team collaboration.
Office Assistant & Reception Manager in London employer: StoneX
Contact Detail:
StoneX Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Assistant & Reception Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for an Office Assistant & Reception Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they connect clients to markets. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice common interview questions with a friend or in front of a mirror. Focus on showcasing your organisational skills and service-oriented mindset, as these are key for the role. Confidence is key, so get comfortable with your answers!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team and ready to contribute to their mission of connecting clients to opportunities.
We think you need these skills to ace Office Assistant & Reception Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Office Assistant & Reception Manager role. Highlight your relevant experience in administrative and front-of-house supervisory roles, and don’t forget to showcase your organisational skills and attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at StoneX Group. Mention specific experiences that relate to the responsibilities listed in the job description, and show us your service-oriented mindset.
Show Off Your Communication Skills: Since excellent verbal and written communication skills are key for this role, make sure your application reflects that. Keep your language clear and professional, and double-check for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at StoneX
✨Know the Company Inside Out
Before your interview, take some time to research StoneX Group. Understand their business segments and how they connect clients to markets. This will not only show your interest but also help you tailor your answers to align with their values and goals.
✨Showcase Your Organisational Skills
As an Office Assistant & Reception Manager, strong organisational skills are key. Prepare examples from your past experiences where you successfully managed multiple tasks or improved processes. Be ready to discuss how you can bring that same efficiency to their team.
✨Practice Your Communication Skills
Since this role requires excellent verbal and written communication, practice articulating your thoughts clearly. You might even want to prepare a few questions to ask during the interview, demonstrating your proactive approach and service-oriented mindset.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and how you handle stressful situations. Think of specific instances where you had to step in during peak times or manage a team, and be prepared to explain your thought process and outcomes.