Intern - Client Management ( Global Payments) - German speaker in London

Connecting clients to markets – and talent to opportunity. With 4,300 employees and over 400,000 retail and institutional clients from more than 80 offices spread across five continents, we’re a Fortune-100, Nasdaq-listed provider, connecting clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors. At StoneX, we offer you the opportunity to be part of an institutional-grade financial services network that connects companies, organizations, and investors to the global markets ecosystem. As a team member, you'll benefit from our unique blend of digital platforms, comprehensive clearing and execution services, personalized high-touch support, and deep industry expertise. Elevate your career with us and make a significant impact in the world of global finance.

StoneX business is divided into five business segments. These are explained briefly as below:

• Payments: A Swift-accredited service bureau and member, our Payments division provides NGOs, institutions and non-profits the ability to make a local difference, globally – with transparent pricing across 180+ countries and 140+ currencies.

Are you looking to gain real world experience in an entrepreneurial culture? Consider an internship at a thriving global financial services firm and launch your career with StoneX! A StoneX Internship will provide development, support, career growth, and an endless array of opportunities. You can expect to make an impact on the business and experience a career defining internship program.

Internship Perks:

• Compensation: All interns are paid at a competitive rate.
• Hybrid Model: StoneX works on a hybrid model with the flexibility to work from home and in one of our fully equipped offices around the globe. In office days are made better with free snacks and drinks.
• Socials: Networking and acclimation to the company, office, and city are important aspects of the internship program. Socials and local favourites are planned at various points, with large events at the beginning and end of your internship.
• Access to Senior Leaders: Senior leaders are involved in the internship program from day one, delivering trainings, presenting on firm business, weekly leadership calls, and even attending socials.
• Training: Virtual and in-person trainings to get interns onboarded and connected with the company globally.
• Mentorship: Interns have a mentor and buddy to help answer any questions and work alongside during your internship.

Responsibilities:

The purpose of this internship is to support the Client Management team within StoneX Payments in India. The role will involve working alongside client-facing stakeholders and the global Client Management team to contribute to the prompt and efficient delivery of client support activities. This internship provides exposure to how StoneX Payments connects with multiple functions across the business—including Trading, Sales, Operations, IT, and correspondent banks. Primary duties will include but not limited to:

• Work with all internal teams in the Global Payments Business to help provide clients with accurately and timely support.
• Provide Client Services day to day support, including managing the support queue and initial triage.
• Work with the Global Client Services team to build standard response templates for client queries.
• Work with the global client services team to document and build the internal knowledge base.
• Work with the Global Client Services team on projects and initiatives within the team.

Qualifications:

StoneX Essential Qualifications:

• Ability to maintain confidentiality and appropriately handle sensitive information with tact and discretion.
• Sound verbal/written communication abilities.
• Effective interpersonal skills.
• Sense of urgency.
• Honesty, curiosity, and tenacity.
• Strong work ethic and emphasis on attention to detail.
• The confidence to fail.

Early Careers Requirements:

• Pursuing a bachelor’s degree from an accredited university in a relevant program and graduating by July -August 2027 (entering penultimate year of university).
• Available for a June 2026 start date for a 10-week program.
• Must be fully authorized to work in the UK for any employer.

Working environment: In-office (minimum 4 days in the office).