At a Glance
- Tasks: Manage the full settlement lifecycle for precious metals refining transactions.
- Company: Join a leading company in the precious metals industry with a focus on innovation.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Other info: Great opportunity for growth and to enhance your analytical skills.
- Why this job: Be part of a crucial process that impacts the precious metals market.
- Qualifications: Experience in settlements or operations within precious metals or commodities is preferred.
The predicted salary is between 35000 - 45000 € per year.
The Refinery Operations Associate is responsible for managing the end‑to‑end settlement process associated with precious metals refining activities. This role ensures the accurate reconciliation, settlement, and reporting of metal accounts, customer deliveries, refining outputs, and financial settlements, while maintaining strong controls, compliance, and customer service standards. The Refinery Operations Associate will also coordinate with other operational staff to ensure accurate record keeping of inventory levels. They will perform routine physical inventory counts of high‑value inventory, enhance controls and ensure policy and procedures are being adhered to.
Responsibilities
- Coordinate and manage the full settlement lifecycle for precious metals refining transactions, from intake through to final settlement.
- Calculate and verify metal balances, assay results, refining yields, losses, and payable fine metal.
- Prepare and process customer settlements, including metal credits/debits, invoices, and supporting documentation.
- Reconcile customer metal accounts, refinery inventories, intercompany trading accounts and positions, and production reports to ensure accuracy and completeness.
- Liaise closely with internal teams such as Refining Operations, Assay Laboratory, Logistics, Finance, and Trading.
- Act as a primary point of contact for customers on settlement‑related queries, providing clear and timely communication.
- Ensure adherence to contractual terms, pricing agreements, and hedging or metal fixing mechanisms where applicable.
- Support and enhance record keeping of inventory levels.
- Conduct routine inventory counts of high‑value items.
- Support month‑end and year‑end close processes through accurate reporting and reconciliation of metal positions.
- Maintain robust records and audit trails in line with internal controls, regulatory requirements, and industry best practice.
- Support internal and external audits as required.
Skills & Competencies
- Strong numerical and analytical skills with a high level of attention to detail.
- Solid understanding of precious metals refining processes, assays, yields, and metal accounting.
- Excellent organisational skills with the ability to manage multiple settlements and deadlines.
- Confident communicator with strong stakeholder and customer management skills.
- Ability to interpret contracts and apply commercial terms accurately.
- Strong problem‑solving skills and a proactive approach to issue resolution.
- High level of integrity and commitment to compliance and risk management.
Experience & Qualifications
- Proven experience in a settlement, operations, or back‑office role within precious metals, commodities, refining, or a related industry.
- Experience working with metal accounts, reconciliations, or production‑based settlements is highly desirable.
- Familiarity with ERP systems and strong proficiency in Microsoft Excel.
- Experience of Microsoft Navision is preferable.
Refinery Operations Associate in West Bromwich employer: StoneX Group Inc.
As a Refinery Operations Associate, you will join a dynamic team dedicated to excellence in precious metals refining, where your contributions directly impact our operational success. We pride ourselves on fostering a collaborative work culture that values integrity, attention to detail, and continuous improvement, offering ample opportunities for professional growth and development. Located in a vibrant area, our company provides a supportive environment with competitive benefits, ensuring that you thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Refinery Operations Associate in West Bromwich
✨Tip Number 1
Network like a pro! Reach out to people in the precious metals industry on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Refinery Operations Associate role.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of refining processes and metal accounting. We suggest practising common interview questions related to settlement processes and customer service scenarios. Show them you’re the perfect fit!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We recommend mentioning something specific from your conversation to make it personal.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search. Let’s get you that dream job!
We think you need these skills to ace Refinery Operations Associate in West Bromwich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Refinery Operations Associate role. Highlight your experience in settlement processes, metal accounting, and any relevant skills that match the job description. We want to see how your background fits with what we do!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about precious metals refining and how your skills can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your Attention to Detail:In this role, attention to detail is key. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure their application is polished and professional.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at StoneX Group Inc.
✨Know Your Numbers
As a Refinery Operations Associate, you'll be dealing with a lot of numerical data. Brush up on your numerical and analytical skills before the interview. Be prepared to discuss how you’ve managed metal balances, reconciliations, or any relevant calculations in your previous roles.
✨Understand the Industry
Make sure you have a solid understanding of precious metals refining processes and the associated terminology. Familiarise yourself with key concepts like assay results, refining yields, and metal accounting. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role involves liaising with various internal teams and customers, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated complex information in past roles, especially regarding settlement-related queries or issues.
✨Demonstrate Attention to Detail
Attention to detail is crucial in this position. During the interview, highlight instances where your meticulousness has led to successful outcomes, such as accurate reporting or effective inventory management. You might even want to bring along a sample report or documentation to showcase your organisational skills.
