At a Glance
- Tasks: Coordinate between sales and operations teams, assist with onboarding clients, and provide excellent customer service.
- Company: Join StoneX, a Fortune 100 company with a global presence in financial services.
- Benefits: Full-time role with opportunities for professional growth and development.
- Why this job: Be part of a dynamic team making an impact in the financial markets.
- Qualifications: Bachelor’s degree preferred; strong communication and analytical skills required.
- Other info: Work in a fast-paced environment with a focus on integrity and teamwork.
The predicted salary is between 36000 - 60000 £ per year.
StoneX provides institutional-grade global market access, end-to-end clearing and execution, high-touch service and deep expertise through one trusted partner. Clients use our global financial services network and our digital platforms to pursue trading opportunities, make investments, manage market risk and improve performance. Our relentless focus on helping them accomplish these objectives has enabled us to establish leadership positions in a number of complex fields across the global markets ecosystem.
Consisting of all of the platforms, products and services available through StoneX Group Inc. and its regulated subsidiary companies, the StoneX network connects clients to the global commodities, securities, foreign exchange and global payments markets. StoneX clients include the producers, processors and end users of virtually every major traded commodity; traders and investors in nearly all securities and foreign currencies, whether institutional or retail; and governmental, non-governmental and charitable organisations worldwide.
Innovative and well-capitalised, StoneX companies put our clients’ interests first by building deeply valued, long‑term relationships that emphasise guidance, integrity, transparency and trust. A Fortune 100 company with a nearly 100‑year track record, StoneX Group Inc. serves more than 50,000 commercial, institutional and payments clients, and more than 370,000 retail accounts, from nearly 80 offices across six continents.
Position Purpose: Coordinate between Front office sales teams and onboarding, AML/Compliance, Credit/Risk, and operation teams. Types of work performed may include data entry, compiling, and validating data, as well as other clerical production activities. Perform with a high level of attention to detail and excellent customer service. Works under moderate supervision while gaining or having attained full proficiency in a specific area within the team.
Responsibilities:
- Assist onboarding new clients.
- Liaison for Front office between AML/Compliance, Credit/Risk, operations teams.
- Assist with general questions and inquiries from customers as needed.
- Develop and maintain strong relationships with other departments & lines of business.
- Interact with Trading Desk for operational needs.
- Assist Front Office with any of their administrative needs.
- Demonstrate appropriate judgment and initiative in responding to and solving problems.
- Reliable in attaining expected results, timely and efficient.
This list of responsibilities may not be all-inclusive and can be expanded to include other duties or responsibilities as needed.
Qualifications:
- Bachelor’s degree in Business, Finance or Mathematics preferred.
- Must be FCA Registered, and/or a FINRA Series 7, 63, 99 or be willing to take all appropriate exams.
- Excellent written and verbal communication as well as customer service skills.
- Proficient knowledge of Microsoft Excel.
- Excellent organization and multitasking skills.
- Desire to work in a team‑orientated atmosphere.
- Strong critical thinking and analytical skills with high attention to detail.
- Always maintaining the highest level of integrity.
- Adaptable to change in a highly regulated industry.
Seniority level: Associate
Employment type: Full‑time
Job function: Finance
Trade Support Coordinator - French speaker employer: StoneX Group Inc.
Contact Detail:
StoneX Group Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Support Coordinator - French speaker
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at StoneX or similar firms. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by researching the company and its culture. Understand their services and how they connect clients to global markets. This knowledge will help you stand out and show you're genuinely interested in the role.
✨Tip Number 3
Practice your communication skills! Since this role requires excellent customer service and teamwork, being able to articulate your thoughts clearly will be key. Try mock interviews with friends or use online resources to sharpen your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at StoneX. Good luck!
We think you need these skills to ace Trade Support Coordinator - French speaker
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Trade Support Coordinator role. Highlight relevant experience and skills that match the job description, especially your attention to detail and customer service abilities.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role at StoneX. Mention your passion for finance and how your background aligns with their values of integrity and trust.
Showcase Your Communication Skills: Since excellent written and verbal communication is key for this position, make sure your application reflects this. Keep your language clear and professional, and double-check for any typos or errors before submitting.
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s straightforward and ensures your application goes directly to the right team. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at StoneX Group Inc.
✨Know Your Stuff
Make sure you understand the role of a Trade Support Coordinator and the specific responsibilities it entails. Familiarise yourself with terms like AML/Compliance, Credit/Risk, and operational needs. This will show that you're not just interested in the job, but that you’re genuinely prepared for it.
✨Brush Up on Your French
Since this position requires a French speaker, practice your language skills before the interview. Be ready to demonstrate your proficiency, whether it's through answering questions or discussing scenarios in French. This will highlight your suitability for the role and your commitment to effective communication.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled inquiries or resolved issues, especially in a fast-paced environment. This will help illustrate your ability to maintain strong relationships and provide support to clients.
✨Demonstrate Attention to Detail
Given the importance of accuracy in this role, be ready to discuss how you ensure attention to detail in your work. You might want to share specific instances where your meticulousness made a difference, whether in data entry or problem-solving. This will reassure the interviewers that you can handle the responsibilities effectively.