Regional Head of Client On-Boarding - UK & EMEA in London
Regional Head of Client On-Boarding - UK & EMEA

Regional Head of Client On-Boarding - UK & EMEA in London

London Full-Time 72000 - 108000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the client onboarding team, ensuring compliance and a seamless client experience.
  • Company: Join a Fortune 100 company with a global presence and innovative culture.
  • Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
  • Why this job: Make a real impact in client onboarding while developing your leadership skills.
  • Qualifications: 10+ years in KYC/CDD with strong leadership and compliance knowledge.
  • Other info: Opportunity to travel and work in a fast-paced, collaborative setting.

The predicted salary is between 72000 - 108000 ÂŁ per year.

With 4,500+ employees and over 300,000 commercial, institutional, payments, and retail clients, we operate from more than 70 offices spread across six continents. As a Fortune 100, Nasdaq-listed provider, we connect clients to the global markets – focusing on innovation, human connection, and providing world‑class products and services to all types of investors.

Regional oversight (UK/EMEA) for the client on‑boarding (KYC/CDD) team contributing to the success of ensuring that the Firm is in compliance with applicable KYC/CDD and AML rules and regulations within an efficient client focused approach. This role will have oversight of an increasing number of entities across regions.

The Client On‑boarding Team is responsible for the end‑to‑end strategy, operational execution, and regulatory compliance of bringing new clients on board. This role balances a seamless, high‑quality client experience with strict risk management, including Know Your Customer (KYC), Anti‑Money Laundering (AML), and Counter‑Terrorist Financing (CTF) requirements.

Responsibilities include:

  • Decision making on all regional KYC/CDD escalations and working with AML and the Head of Global Client On‑Boarding as appropriate.
  • Working side by side with Client Lifecycle Management Team in developing our regional strategic vision for client onboarding.
  • Assisting in the design and implementation of a standardized operating model to drive efficiency, scalability, and consistency across jurisdictions.
  • Ensuring adherence to KYC/AML/CFT standards and local regulations.
  • Acting as the regional executive sponsor helping to implement strategic onboarding roadmap focusing on automation and reducing client friction.

Team Leadership and Development:

  • Manage, mentor, and coach onboarding team leaders or specialized KYC analysts.
  • Serve as the primary liaison between Front Office/Sales, Middle Office, Compliance, Risk, and Technology teams to resolve conflicts and improve process flow.
  • Oversee the quality check process to ensure completeness of client files.
  • Assist Management with relationships with external KYC service providers and third‑party tools.
  • Manage departmental budget including creation of and monitoring.

Qualifications:

  • Degree in related field (Financial / Compliance / Business, etc.)
  • Proven KYC/CDD leadership experience, 10+ years directly working in a KYC/Onboarding discipline.
  • Strong working knowledge of onboarding and conducting end‑to‑end KYC functions on domestic and international Legal Entity Customers.
  • Proficient understanding of documentation requirements on corporate structures and complex entity types.
  • Direct experience in conducting Negative News, PEPs, and Sanctions screening on customers.
  • Good understanding of JMLSG and European Rules and regulations, FINCEN CDD Rule, USA Patriot Act, and OFAC regulations.
  • Proficient in Microsoft Excel, Word, and Outlook.
  • Ability to multi‑task and reprioritise in a fast‑paced environment.
  • Excellent time management skills and ability to respond and react at pace.
  • Solution driven and outcome focused.
  • Ability to articulate a compelling strategy and execute against the strategy.

Physical Requirements / Working Conditions:

  • Ability to travel as needed (approx. 15% to 20%).

Permanent, full‑time.

Regional Head of Client On-Boarding - UK & EMEA in London employer: StoneX Group Inc.

At StoneX Group, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration across our global offices. With a strong focus on employee growth, we provide extensive training and development opportunities, ensuring that our team members can thrive in their careers while contributing to our mission of delivering world-class services. Located in the heart of the UK & EMEA, our regional office is not only a hub for strategic client onboarding but also a vibrant environment where diverse talents come together to drive success and compliance in the financial sector.
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Contact Detail:

StoneX Group Inc. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Regional Head of Client On-Boarding - UK & EMEA in London

✨Tip Number 1

Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised.

✨Tip Number 2

Prepare for interviews by researching the company and its culture. Tailor your answers to show how you fit into their vision, especially around client onboarding and compliance.

✨Tip Number 3

Practice your pitch! Be ready to explain your experience in KYC/CDD clearly and confidently. Highlight your leadership skills and how you can contribute to their team.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive.

We think you need these skills to ace Regional Head of Client On-Boarding - UK & EMEA in London

KYC/CDD Compliance
Anti-Money Laundering (AML)
Counter-Terrorist Financing (CTF)
Client Onboarding Strategy
Risk Management
Team Leadership
Operational Execution
Regulatory Compliance
Data Analysis
Stakeholder Management
Budget Management
Process Improvement
Documentation Requirements
Negative News Screening
Proficient in Microsoft Excel, Word, and Outlook

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the role of Regional Head of Client On-Boarding. Highlight your KYC/CDD experience and any leadership roles you've had. We want to see how your background aligns with our needs!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about client onboarding and how you can contribute to our team. Keep it engaging and relevant to the job description.

Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements in previous roles. Use metrics where possible to demonstrate your impact, especially in areas like compliance and efficiency improvements.

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at StoneX Group Inc.

✨Know Your KYC

Make sure you brush up on your knowledge of KYC/CDD processes and regulations. Familiarise yourself with the specific requirements for different types of clients, especially in the UK and EMEA regions. This will show that you're not just interested in the role but also understand the complexities involved.

✨Showcase Your Leadership Skills

As a Regional Head, you'll need to demonstrate your leadership experience. Prepare examples of how you've successfully managed teams, mentored staff, or improved processes in previous roles. Highlight any specific achievements that align with the responsibilities outlined in the job description.

✨Understand the Business Landscape

Research StoneX Group and its position within the financial services industry. Be ready to discuss how your experience can contribute to their goals, particularly in client onboarding and compliance. Showing that you understand their business model will set you apart from other candidates.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about past experiences where you had to navigate complex situations, especially related to KYC/CDD challenges. Practising these scenarios will help you articulate your thought process clearly during the interview.

Regional Head of Client On-Boarding - UK & EMEA in London
StoneX Group Inc.
Location: London

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