Service Manager in Swindon

Service Manager in Swindon

Swindon Full-Time 36000 - 60000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to provide exceptional support for individuals in need.
  • Company: Join Stonewater, a leading housing provider making a real difference.
  • Benefits: Competitive salary, professional development, and a supportive work environment.
  • Why this job: Make a positive impact on people's lives while developing your leadership skills.
  • Qualifications: Experience in leadership within social care or supported living is essential.
  • Other info: Be part of a diverse team committed to equality and inclusion.

The predicted salary is between 36000 - 60000 ÂŁ per year.

Are you passionate about making a real difference in people’s lives? Do you have the leadership skills to inspire a team and deliver exceptional supported living services? If so, we’d love to hear from you!

Hazelmead House is an established housing project for people recovering from mental health issues. Set in Swindon’s old town, it’s close to all amenities and the town centre. We’re looking for a Service Manager to lead one of our Supported Living services, providing high‑quality accommodation and person‑centred support for customers with diverse needs, including young people, mental health, learning disabilities, and homelessness.

Responsibilities
  • Lead and develop a high‑performing team, ensuring their wellbeing and professional growth while delivering outstanding, person‑centred support planning.
  • Champion customer co‑production, monitor service performance, and report to commissioning teams.
  • Build strong partnerships with local agencies to create holistic support opportunities.
  • Promote equality, diversity, and inclusion in every aspect of service delivery.
  • Oversee safeguarding and health and safety compliance, and manage tenancy processes.
Qualifications
  • Experience in a leadership role within supported living, housing, or social care.
  • Knowledge of person‑centred planning, safeguarding, and housing law.
  • Ability to manage budgets, performance, and compliance effectively.
  • Strong communication and relationship‑building skills.
  • Commitment to equality, diversity, and trauma‑informed practice.
  • IT proficiency and excellent report‑writing skills.

Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document.

About Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership, and sale, alongside specialist accommodation, with an ambitious house‑building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We’re looking for like‑minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives.

We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation.

Are you ready to #DiscoverStonewater?

Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.

Service Manager in Swindon employer: Stonewater

Stonewater is an exceptional employer dedicated to making a meaningful impact in the lives of individuals facing diverse challenges. With a strong commitment to employee wellbeing, professional growth, and a culture that champions equality and inclusion, we provide a supportive environment for our team members. Located in the heart of Swindon, our Hazelmead House project offers a unique opportunity to lead a passionate team while contributing to the community and transforming lives.
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Contact Detail:

Stonewater Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Manager in Swindon

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching Stonewater and understanding their values. Think about how your experience aligns with their mission of providing quality homes and services. This will help you stand out as a candidate who truly gets what they’re about.

✨Tip Number 3

Practice your responses to common interview questions, especially those related to leadership and person-centred support. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Stonewater team.

We think you need these skills to ace Service Manager in Swindon

Leadership Skills
Person-Centred Planning
Safeguarding Knowledge
Housing Law Knowledge
Budget Management
Performance Management
Compliance Management
Communication Skills
Relationship-Building Skills
Commitment to Equality and Diversity
Trauma-Informed Practice
IT Proficiency
Report-Writing Skills

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for making a difference shine through. We want to see how you can inspire a team and deliver exceptional support services, so share your experiences that highlight this!

Tailor Your Application: Make sure to tailor your application specifically for the Service Manager role. Highlight your leadership skills and experience in supported living or social care, and don’t forget to mention your commitment to equality and diversity.

Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and structure your thoughts logically. This will help us understand your qualifications and how you can contribute to our mission at Stonewater.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our values there!

How to prepare for a job interview at Stonewater

✨Know Your Stuff

Make sure you understand the ins and outs of supported living services, especially in relation to mental health and diverse needs. Brush up on person-centred planning and safeguarding laws, as these will likely come up during your chat.

✨Show Your Leadership Skills

Prepare examples that showcase your leadership experience. Think about times when you've inspired a team or improved service delivery. Stonewater is looking for someone who can lead effectively, so be ready to discuss your approach to team development and wellbeing.

✨Emphasise Equality and Inclusion

Stonewater values diversity and inclusion, so be prepared to talk about how you've promoted these principles in your previous roles. Share specific instances where you've championed equality or created inclusive environments for both staff and customers.

✨Build Connections

Highlight your ability to build partnerships with local agencies. Think of examples where you've collaborated with other organisations to enhance service delivery. This will show that you understand the importance of holistic support and community engagement.

Service Manager in Swindon
Stonewater
Location: Swindon
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  • Service Manager in Swindon

    Swindon
    Full-Time
    36000 - 60000 ÂŁ / year (est.)
  • S

    Stonewater

    200-500
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