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- Tasks: Lead and manage Supported Housing services for young people, ensuring high standards and customer satisfaction.
- Company: Stonewater is a leading housing provider, dedicated to transforming lives through quality homes and services.
- Benefits: Enjoy flexible home-based work with travel opportunities, plus a supportive and inclusive workplace culture.
- Other info: This role requires registration as Ofsted Nominated Individual and participation in an on-call rota.
- Why this job: Make a real impact on young people's lives while working in a dynamic and innovative environment.
- Qualifications: Experience in managing supported housing, strong leadership skills, and a passion for community service are essential.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Supported Living Operations Manager At Stonewater, we believe everyone deserves the opportunity to live a fulfilling, independent life. Our Supported Living services provide high‑quality, person‑centred support for individuals, including specialist young people’s services, domestic abuse services and mental health services across Swindon, Oxford, Gloucester, Poole, Exeter, Dorset. We’re now looking for a Supported Living Operations Manager to lead and shape high‑performing services across a locality‑based portfolio. This is a key leadership role where you’ll combine operational excellence, strategic thinking and genuine compassion to deliver outstanding outcomes for the people we support. About The Role You’ll have overall responsibility for the operational management, quality and performance of both directly managed and agency‑managed supported living services within your area. You’ll lead and inspire teams, ensuring services are safe, compliant, financially sustainable and focused on achieving meaningful outcomes for customers. You’ll also play a critical role in developing strong partnerships with commissioners, local authorities and managing agents, supporting service growth in line with our Supported Living Growth Plan. Key Responsibilities Leading the operational delivery of high‑quality, outcome‑focused supported living services. Managing and developing Coordinators and teams, creating a positive, high‑performance culture. Overseeing agency‑managed services, ensuring effective contract, compliance and housing management. Championing a strengths‑based, person‑centred approach that promotes inclusion and community engagement. Managing budgets, contracts and funding streams to ensure value for money. Using data and insight to drive service improvement and performance against KPIs. Building strong strategic relationships to support service sustainability and growth. Ensuring full compliance with health
Supported Housing Operations Manager employer: Stonewater
Contact Detail:
Stonewater Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supported Housing Operations Manager
✨Tip Number 1
Familiarise yourself with the specific needs of young people in supported housing. Understanding their challenges and aspirations will help you demonstrate your passion for delivering impactful services during interviews.
✨Tip Number 2
Network with professionals in the supported housing sector. Attend relevant events or join online forums to connect with others who share your interests, which can lead to valuable insights and potential referrals.
✨Tip Number 3
Research Stonewater's current projects and initiatives. Being knowledgeable about our work will allow you to discuss how your skills and experiences align with our mission and values during the interview process.
✨Tip Number 4
Prepare examples of your leadership experience in managing teams and achieving performance targets. Highlighting your past successes will showcase your ability to drive a high-performance culture within our organisation.
We think you need these skills to ace Supported Housing Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supported housing and leadership roles. Use specific examples that demonstrate your ability to manage teams, achieve performance targets, and build partnerships.
Craft a Compelling Cover Letter: In your cover letter, express your passion for working with young people and your commitment to delivering high-quality services. Mention how your values align with those of Stonewater and provide examples of your innovative service delivery.
Highlight Relevant Skills: Emphasise your strong leadership skills, budget management experience, and knowledge of national government policies related to supported housing. Be specific about how these skills will help you succeed in the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this managerial position.
How to prepare for a job interview at Stonewater
✨Show Your Passion for Young People's Services
Make sure to express your genuine passion for delivering services that support young people. Share any relevant experiences or initiatives you've been involved in that demonstrate your commitment to co-production and co-design.
✨Highlight Your Leadership Experience
Discuss your previous roles where you provided leadership and operational management. Be prepared to give examples of how you've successfully managed teams and driven performance, particularly in a supported housing context.
✨Demonstrate Strategic Partnership Skills
Prepare to talk about your experience in building and maintaining relationships with local partners. Highlight specific partnerships you've developed and how they contributed to successful service delivery.
✨Be Ready to Discuss Performance Metrics
Familiarise yourself with key performance indicators relevant to supported housing. Be ready to discuss how you've achieved these targets in the past and your approach to embedding a high-performance culture within your team.