At a Glance
- Tasks: Support communities by managing tenancies and ensuring customer needs are met.
- Company: A community-focused organisation dedicated to improving local housing services.
- Benefits: Competitive salary, full-time role, and the chance to make a real difference.
- Other info: Dynamic role with opportunities for personal growth and community engagement.
- Why this job: Be a trusted presence in your community and help people thrive in their homes.
- Qualifications: Strong communication skills and a passion for community support.
The predicted salary is between 36000 - 36000 £ per year.
Location: South West
Salary: £36,000 per annum
Vacancy Type: Full Time
It matters. So we’re bringing it closer to home. Our customers have told us they want us to better understand their needs at a local level, and to be more visible in the communities we serve. We’ve listened. That’s why we’re creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next.
This is a varied, hands-on role where no two days are the same. You’ll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well.
We are looking for six Housing Officers to cover the following patches in the South West:
- x1 - Cotswold; West Oxfordshire; Wiltshire
- x1 - Wiltshire
- x2 - Somerset
- x2 - Dorset (Bournemouth, Christchurch and Poole, New Forest)
What you’ll be doing:
You’ll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer-focused. Your responsibilities will include:
Managing the full tenancy lifecycle, from sign...
Housing Officer in Somerset employer: Stonewater
Stonewater is an exceptional employer that prioritises the well-being of both its employees and the vulnerable children they serve. With a strong commitment to professional development, our team enjoys a supportive work culture that fosters collaboration and creativity in a nurturing environment. Working in Southampton, you will have the unique opportunity to make a meaningful impact on the lives of young people affected by domestic abuse while being part of a dedicated and compassionate team.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer in Somerset
✨Tip Number 1
Get to know the local area you're applying for! Research the communities in Wiltshire, Dorset, and Somerset. Understanding the specific needs of these areas will help you connect with potential employers and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Reach out to current Housing Officers or professionals in the field through LinkedIn or local community events. Building relationships can give you insider info about the role and might even lead to a referral!
✨Tip Number 3
Prepare for your interviews by practising common questions related to tenancy management and community engagement. Think about real-life examples from your past experiences that demonstrate your skills and how you can be a trusted presence in the community.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and take the initiative to engage with us directly.
We think you need these skills to ace Housing Officer in Somerset
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application for the Housing Officer role. Highlight your experience in managing tenancies and working with communities, as this will show us you understand what we're looking for.
Showcase Your Local Knowledge:Since we’re focused on local communities, let us know about your familiarity with the areas you're applying for. Mention any previous work or connections you have in Wiltshire, Dorset, or Somerset to make your application stand out.
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your skills and experiences that relate to the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Stonewater
✨Know Your Patch
Familiarise yourself with the specific areas you'll be covering, like Wiltshire and Dorset. Understand the local community needs and challenges, as this will show your commitment to being a visible presence in those areas.
✨Demonstrate Customer Focus
Prepare examples of how you've successfully supported customers in previous roles. Highlight your ability to manage tenancies proactively and ensure services are responsive and compliant, as this aligns perfectly with what they’re looking for.
✨Showcase Your Communication Skills
As a Housing Officer, you'll need to build trust within the community. Practice articulating your thoughts clearly and confidently, and be ready to discuss how you would handle difficult conversations with residents or partners.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the organisation's vision for the future. This not only shows your interest but also helps you gauge if the company culture aligns with your values and work style.
