At a Glance
- Tasks: Lead hands-on maintenance and repairs while mentoring apprentices in a dynamic team.
- Company: Join Stonewater, a leading housing provider making a real difference in people's lives.
- Benefits: Competitive salary, supportive work culture, and opportunities for professional growth.
- Other info: Be part of a diverse team committed to ethical values and community transformation.
- Why this job: Make an impact by ensuring quality homes and services for those in need.
- Qualifications: Strong multi-trade experience and relevant qualifications or significant experience required.
The predicted salary is between 42840 - 42840 £ per year.
We are looking for a skilled and motivated Senior Maintenance Operative to join our Maintenance Services team within Mount Green, based in Leatherhead, Surrey. This is a hands-on role where you will deliver high-quality repairs and maintenance while also stepping up as a lead operative on site.
You will play a key role in ensuring work is completed safely, efficiently and right first time - supporting colleagues, mentoring apprentices, and helping drive service quality across the team.
What you will be doing:
- Delivering a wide range of responsive repairs, void works and planned maintenance
- Diagnosing issues and completing high-quality repairs right first time
- Acting as a senior point of contact on site, supporting operatives and apprentices
- Carrying out quality checks and identifying improvements to services
- Supporting supervisors with job updates, risks and resource needs
- Ensuring full compliance with health & safety, safeguarding and company standards
- Providing a great customer experience through clear communication and professional service at all times
- Using mobile systems to manage jobs, materials and updates in real time
What we are looking for:
- Strong multi-trade experience in housing or building maintenance
- Relevant trade qualification (NVQ Level 2/3, City & Guilds or equivalent) or significant experience
- A commitment to quality, safety and customer service
- Confidence working independently and supporting others on site
- Good communication skills and a collaborative approach
- Comfortable using mobile technology or job management systems
It’s a bonus if you have:
- Supported or mentored apprentices or junior operatives
- Worked within social housing, repairs or voids
- Experience identifying quality or compliance issues
Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market.
We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation for our Menopause Friendly accreditation.
To Apply: If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Senior Maintenance Operative employer: Stonewater
Stonewater is an exceptional employer, offering a supportive and inclusive work culture in Leatherhead, where you can thrive as a Senior Maintenance Operative. With a commitment to employee growth, we provide opportunities for mentoring apprentices and enhancing your skills while ensuring a safe and efficient working environment. Join our passionate team dedicated to transforming lives through quality housing services, and enjoy the benefits of being part of a Disability Confident Employer that values diversity and wellbeing.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Maintenance Operative
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Stonewater. Understand their mission and values, and think about how your skills as a Senior Maintenance Operative can contribute to their goals. This will show you’re genuinely interested and help you stand out.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to maintenance and repairs. Think about specific examples from your past work where you’ve delivered high-quality repairs or mentored others. We want to hear those stories!
✨Tip Number 3
Show off your tech skills! Since the role involves using mobile systems for job management, be ready to discuss your experience with technology. If you’ve used similar systems before, share how they helped you manage your tasks efficiently.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready. This shows you’re engaged and gives you a chance to learn more about the team and the role. Plus, it’s a great way to see if Stonewater is the right fit for you!
We think you need these skills to ace Senior Maintenance Operative
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your multi-trade experience and any relevant qualifications. We want to see how your hands-on skills can make a difference in our Maintenance Services team!
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language to describe your past experiences and how they relate to the role. We appreciate a well-structured application that gets straight to the point!
Demonstrate Your Team Spirit:Since this role involves mentoring and supporting others, share examples of how you've worked collaboratively in the past. We love seeing candidates who can uplift their teammates while delivering quality service.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Stonewater
✨Know Your Trades Inside Out
Make sure you brush up on your multi-trade experience. Be ready to discuss specific repairs and maintenance tasks you've handled, especially those relevant to housing or building maintenance. This will show that you’re not just skilled but also experienced in delivering high-quality work.
✨Showcase Your Leadership Skills
Since this role involves mentoring apprentices and supporting other operatives, be prepared to share examples of how you've led a team or supported junior staff in the past. Highlight any experiences where you’ve stepped up as a senior point of contact on site.
✨Emphasise Safety and Compliance
Familiarise yourself with health and safety regulations, as well as company standards. During the interview, discuss how you ensure compliance in your work and any improvements you've identified in previous roles. This will demonstrate your commitment to quality and safety.
✨Be Tech-Savvy
Since the job involves using mobile systems for job management, make sure you’re comfortable discussing any relevant technology or software you’ve used. Share how you’ve effectively managed jobs and updates in real-time, as this is crucial for the role.
