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- Tasks: Manage day-to-day operations of a retirement living scheme and support residents' independence.
- Company: Stonewater is a leading housing provider, managing 40,000 homes for diverse communities.
- Benefits: Enjoy flexible part-time hours, training opportunities, and a supportive work environment.
- Why this job: Make a real difference in the lives of older people while developing valuable skills.
- Qualifications: Experience in housing or customer service, good IT skills, and strong organisational abilities.
- Other info: Full training provided; must pass background checks and have the right to work.
The predicted salary is between 24000 - 36000 £ per year.
Scheme Manager – StonewaterLocation: Highgates, Derby (UK\’s most central city). Employment type: Permanent, Part‐time (26 hours per week).
Are you passionate about helping people live independently in a safe and supportive environment? Join us at Stonewater as we look for a proactive, caring individual to act as the friendly face of the scheme, supporting the Delivery Manager with day‐to‐day operations and ensuring our residents feel safe, supported, and empowered to live independently.
You\’ll take ownership of essential safety checks, including health and safety, fire safety, and the warden call system, making sure we meet compliance standards and deliver consistently high levels of service. Your keen eye for detail and proactive approach will help you identify and manage risks, including safeguarding concerns, and you\’ll be confident in taking appropriate action to ensure residents\’ wellbeing is always prioritised.
What we\’re looking for
Experience in housing or customer‐facing roles.
Strong IT skills (Microsoft Office) and a willingness to learn new systems.
Excellent record‐keeping and attention to detail.
A self‐starter with great organisational skills and a passion for helping others.
A clear communicator who works well with residents, colleagues, contractors, and external agencies.
A practical problem‐solver who delivers high‐quality work and meets deadlines.
Commitment to customer service and resolving feedback and complaints.
Job requirementsAppointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references, and possession of a valid Right to Work document.
About StonewaterStonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house‐building programme.
Our mission is to provide quality homes and services for people whose needs are not met by the open market. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, and we have achieved accreditation as an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and are working towards Menopause Friendly accreditation.
Are you ready to #DiscoverStonewater?
Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
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Scheme Manager employer: Stonewater
Contact Detail:
Stonewater Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheme Manager
✨Tip Number 1
Familiarise yourself with the specific needs of older residents. Understanding their challenges and preferences will help you connect better during interviews and demonstrate your commitment to providing excellent service.
✨Tip Number 2
Network with professionals in the housing and care sectors. Attend local events or join online forums to meet people who can provide insights into the role and potentially refer you to opportunities.
✨Tip Number 3
Research Stonewater's values and mission. Be prepared to discuss how your personal values align with theirs, especially regarding ethical practices and community support, which are crucial for a Scheme Manager.
✨Tip Number 4
Prepare examples from your past experiences that showcase your organisational skills and ability to manage risks. Highlighting these will show your readiness to handle the responsibilities of the Scheme Manager role effectively.
We think you need these skills to ace Scheme Manager
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Scheme Manager position. Understand the key responsibilities and required skills, so you can tailor your application to highlight relevant experiences.
Tailor Your CV: Customise your CV to reflect your experience in housing management or customer service. Emphasise your organisational skills, IT proficiency, and any relevant experience with older adults or community services.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting older people and your commitment to delivering high-quality services. Use specific examples from your past experiences to demonstrate how you meet the job requirements.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Stonewater
✨Understand the Role
Make sure you have a clear understanding of what a Scheme Manager does. Familiarise yourself with the responsibilities outlined in the job description, such as conducting well-being checks and managing risks. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Experience
Prepare to discuss your previous experience in housing or customer service. Think of specific examples where you've successfully managed situations similar to those described in the job profile. Highlight your organisational skills and ability to work collaboratively with others.
✨Demonstrate Your IT Skills
Since good IT skills are essential for this role, be ready to talk about your proficiency with Microsoft Office and any other relevant software. If you have experience with in-house systems, mention that too. Showing a willingness to learn new systems can also impress your interviewers.
✨Emphasise Your Commitment to Well-being
Given the focus on supporting older residents, express your passion for improving their quality of life. Discuss any initiatives or ideas you have for enhancing well-being and reducing loneliness among residents. This will show that you align with the company's mission and values.
