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- Tasks: Lead and inspire teams to deliver top-notch retirement living services.
- Company: A values-driven organisation focused on customer-centred retirement living.
- Benefits: Flexible working, competitive salary, and opportunities for personal growth.
- Other info: Join a supportive team dedicated to continuous improvement and innovation.
- Why this job: Make a real difference in the lives of retirees and foster community connections.
- Qualifications: Experience in housing, care, or community services is essential.
The predicted salary is between 40000 - 50000 ÂŁ per year.
Home Based, covering Bournemouth, Southampton, Botley and Gosport.
We’re looking for an inspiring and values‑led Retirement Living Regional Manager to lead the delivery of high‑quality, customer‑centred retirement living services across a defined locality. In this key leadership role, you’ll manage and motivate a team of customer‑facing colleagues to ensure our customers feel engaged, valued, and supported to live their best lives. You’ll champion excellent service delivery, compliance, value for money, and continuous improvement — always guided by our customer promise: “If it matters to our customers, it matters to us.” You’ll also play a vital role in building strong partnerships within local communities, ensuring our retirement living services remain vibrant, inclusive, safe, and sustainable.
What you’ll be doing:
- Lead, inspire and develop teams, fostering a high‑performance and customer‑focused culture.
- Set clear objectives and take accountability for team performance, outcomes, and KPIs.
- Oversee a geographically defined portfolio of retirement living services, ensuring high standards of housing management, compliance, and statutory requirements.
- Use data and insight to identify opportunities for service improvement and inclusive community development.
- Ensure service charges are transparent, fully recoverable, and compliant with regulations.
- Champion health & safety, safeguarding, risk management, and business continuity planning.
- Work collaboratively with internal colleagues and a wide range of external partners, including statutory services and community organisations.
- Support innovative service design, co‑production with customers, and the effective use of technology.
What we’re looking for:
- Experience working in a similar housing, care, wellbeing, or community‑based environment.
Retirement Living Regional Manager employer: Stonewater
Contact Detail:
Stonewater Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retirement Living Regional Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the retirement living sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Make sure you can articulate how your experience aligns with their mission of delivering high-quality, customer-centred services. Show them you’re not just a fit on paper!
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've inspired and developed teams in the past. Highlight your ability to foster a customer-focused culture and drive performance — it’s what they want to hear!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Retirement Living Regional Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in retirement living or similar fields. We want to see how your skills align with our values and the specific requirements of the role.
Showcase Your Leadership Skills: As a Regional Manager, you'll be leading teams, so don’t forget to share examples of how you've inspired and developed others in your previous roles. We love to see real-life stories that demonstrate your ability to motivate and engage a team.
Highlight Community Engagement: Since building strong partnerships within local communities is key, include any relevant experiences where you've successfully collaborated with community organisations or improved services for customers. This will show us you understand the importance of inclusivity.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’re the perfect fit for the role!
How to prepare for a job interview at Stonewater
✨Know Your Values
Before the interview, take some time to reflect on the values that resonate with you and align with the company's mission. Be ready to discuss how your personal values can contribute to creating a customer-centred culture in retirement living.
✨Showcase Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight how you motivated your colleagues and achieved high performance, as this role is all about inspiring others to deliver excellent service.
✨Understand the Local Community
Research the areas you'll be covering, like Bournemouth and Southampton. Familiarise yourself with local community organisations and services. This knowledge will help you demonstrate your commitment to building strong partnerships and ensuring inclusive service delivery.
✨Data-Driven Insights
Be prepared to discuss how you've used data to identify opportunities for improvement in previous roles. Think of specific examples where your insights led to positive changes, as this will show your analytical skills and commitment to continuous improvement.