At a Glance
- Tasks: Support communities by managing tenancies and ensuring customer needs are met.
- Company: A community-focused organisation dedicated to improving local housing services.
- Benefits: Competitive salary, full-time role, and opportunities for personal growth.
- Other info: Dynamic role with varied responsibilities across East Anglia.
- Why this job: Make a real difference in people's lives while building strong community connections.
- Qualifications: Strong communication skills and a passion for community support.
The predicted salary is between 36000 - 36000 £ per year.
Location: East Anglia
Salary: £36,000 per annum
Vacancy Type: Full-time
It matters. So we’re bringing it closer to home. Our customers have told us they want us to better understand their needs at a local level, and to be more visible in the communities we serve. We’ve listened. That’s why we’re creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next.
This is a varied, hands-on role where no two days are the same. You’ll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well.
We are looking for one Housing Officer to cover the following patch in the East Anglia area: Cambridge, East Cambridgeshire, Huntingdonshire, King's Lynn And West Norfolk, Norwich, South Cambridgeshire, West Suffolk.
What you’ll be doing:
- You’ll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer-focused.
- Your responsibilities will include managing the full tenancy lifecycle, from sign-up through to end of tenancy.
- Handling tenancy changes.
Housing Officer East Anglia in Norfolk employer: Stonewater
As a Housing Officer in East Anglia, you will join a forward-thinking organisation that prioritises community engagement and customer satisfaction. With a competitive salary of £36,000 per annum, we offer a supportive work culture that values your contributions and encourages professional growth through hands-on experience in a dynamic environment. Our commitment to understanding local needs means you'll have the unique opportunity to make a real difference in the lives of residents while enjoying the benefits of working in a vibrant and diverse region.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer East Anglia in Norfolk
✨Tip Number 1
Get to know the local area! Research the communities you’ll be working in, like Cambridge and Norwich. This will help you connect with residents and show that you genuinely care about their needs.
✨Tip Number 2
Network like a pro! Attend local events or community meetings to meet potential colleagues and residents. Building relationships can give you an edge when it comes to understanding the role and its impact.
✨Tip Number 3
Prepare for the interview by thinking about real-life scenarios you might face as a Housing Officer. Be ready to discuss how you would handle tenancy issues or support residents in your patch.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Housing Officer East Anglia in Norfolk
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to reflect the specific skills and experiences that match the Housing Officer role. Highlight your understanding of local communities and how you can contribute to making a difference.
Showcase Your Communication Skills:As a Housing Officer, you'll be interacting with residents regularly. Use your written application to demonstrate your communication skills. Be clear, concise, and friendly in your language to show that you can connect with people.
Highlight Relevant Experience:Don’t forget to mention any previous experience related to housing, community work, or customer service. We want to see how your background prepares you for this varied role and how you can manage tenancies effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Stonewater
✨Know Your Patch
Familiarise yourself with the specific areas you'll be covering, like Cambridge and Norwich. Understand the local housing issues and community needs so you can demonstrate your commitment to being a visible presence in those communities.
✨Showcase Your People Skills
As a Housing Officer, you'll be working closely with residents and partners. Prepare examples of how you've successfully managed relationships or resolved conflicts in the past. This will show your ability to support customers effectively.
✨Understand the Tenancy Lifecycle
Brush up on the full tenancy lifecycle, from sign-up to end of tenancy. Be ready to discuss how you would handle various scenarios, such as tenancy changes or compliance issues, to show your proactive approach.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the organisation's goals in the East Anglia area. This not only shows your interest but also helps you gauge if the company aligns with your values and career aspirations.
