At a Glance
- Tasks: Carry out repairs and maintenance in customers' homes, ensuring high-quality service.
- Company: Join Mount Green, a supportive and inclusive employer in Leatherhead.
- Benefits: Competitive salary, permanent position, and opportunities for professional growth.
- Other info: Be part of a team that values diversity and supports mental health and wellbeing.
- Why this job: Enjoy a hands-on role with varied tasks and the chance to solve real problems.
- Qualifications: Experience in building maintenance or skilled trade; relevant qualifications preferred.
The predicted salary is between 38231 - 38231 £ per year.
We are looking for a skilled Multi-Trade Operative to join our Maintenance Services team within Mount Green, based in Leatherhead, Surrey. You will carry out a wide range of repairs and maintenance work in our customers' homes, helping us deliver a reliable, high-quality service. This is a varied, hands-on role where no two days are the same - perfect for someone who takes pride in their work and enjoys solving problems.
What you’ll be doing:
- Carrying out responsive repairs, void works and property MOTs to a high standard
- Diagnosing faults and completing works efficiently and within agreed timescales
- Aiming for a first-time fix wherever possible
- Managing materials, van stock and ordering supplies as needed
- Using mobile systems (PDA) to update jobs in real time
- Communicating clearly with customers about work and follow-up actions
- Working safely at all times, carrying out risk assessments and following procedures
- Supporting apprentices or colleagues where needed
What we’re looking for:
- Experience in building maintenance or a skilled trade
- Relevant qualification (e.g. NVQ Level 3, City & Guilds) or equivalent experience
- Strong understanding of health & safety and safe working practices
- Ability to manage your workload and prioritise effectively
- Good communication skills and a customer-focused approach
- A team player who can also work independently
We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards our Menopause Friendly accreditation.
Multi-Trade Operative employer: Stonewater
Mount Green is an exceptional employer located in Leatherhead, offering a dynamic work environment for Multi-Trade Operatives. With a strong commitment to employee wellbeing and diversity, we provide comprehensive support through initiatives like our Disability Confident Employer status and Menopause Friendly accreditation. Our culture fosters growth and development, ensuring that every team member has the opportunity to thrive while delivering high-quality service to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Multi-Trade Operative
✨Tip Number 1
Get to know the company! Research Mount Green and their values. When you understand what they stand for, you can tailor your conversations to show how you fit right in with their team.
✨Tip Number 2
Practice makes perfect! Before any interviews, run through common questions and scenarios related to multi-trade work. This will help you feel more confident and ready to showcase your skills.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Mount Green.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Multi-Trade Operative
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in building maintenance and any relevant qualifications. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Multi-Trade Operative role. Share specific examples of your problem-solving skills and customer-focused approach to really grab our attention.
Show Off Your Communication Skills:Since clear communication is key in this role, make sure your application reflects that. Whether it’s in your CV or cover letter, keep your language straightforward and professional, but also friendly – we love a good chat!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see more about what we do at StudySmarter!
How to prepare for a job interview at Stonewater
✨Know Your Trade Inside Out
Make sure you brush up on your technical skills and knowledge related to building maintenance. Be prepared to discuss specific repairs you've handled and the methods you used. This will show that you’re not just experienced, but also passionate about your work.
✨Demonstrate Problem-Solving Skills
Since this role involves a lot of varied tasks, think of examples where you've successfully diagnosed and fixed issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it clear how you approach challenges.
✨Communicate Clearly and Confidently
As a Multi-Trade Operative, you'll need to interact with customers regularly. Practice explaining your past work in simple terms, focusing on how you kept clients informed and satisfied. Good communication can set you apart from other candidates.
✨Show Your Commitment to Safety
Health and safety is crucial in this role. Be ready to discuss your understanding of safe working practices and any relevant training you've completed. Highlighting your commitment to safety will demonstrate that you take your responsibilities seriously.
