At a Glance
- Tasks: Support and enhance our Salesforce platform while collaborating with project teams.
- Company: Join Stonewater, a leading housing provider with a mission to transform lives.
- Benefits: Competitive salary, inclusive workplace, and opportunities for personal growth.
- Why this job: Make a real impact in a fast-paced, innovative environment focused on continuous improvement.
- Qualifications: Experience as a Salesforce Administrator with strong configuration and customer service skills.
- Other info: Be part of a diverse team committed to ethical values and community support.
The predicted salary is between 36000 - 60000 £ per year.
We’re looking for an experienced and platform-minded Salesforce Administrator to play a key role in supporting, improving, and evolving our Salesforce estate. Sitting within our IT Operations Solutions Support team, you’ll help us deliver a stable, secure, and well-managed environment that empowers the organisation to achieve its digital ambitions.
Stonewater is partway through a major programme to roll out Salesforce as our CRM. You’ll be embedded immediately into the current delivery phase, collaborating closely with our project teams and implementation partners. You’ll ensure platform standards, security, and environment governance are consistently applied across all phases — and that the transition into BAU runs smoothly.
What you’ll be doing:
- Act as a key Salesforce Administrator, providing expert support, guidance and great customer service.
- Support our ongoing Salesforce CRM implementation, ensuring environments are aligned and managing releases via Gearset through to go-live.
- Configure and maintain Salesforce (objects, fields, Flows, security, dashboards and more) to support business needs.
- Manage Gearset CI/CD pipelines, deployments and testing, resolving issues quickly and effectively.
- Support incidents and integrations (including MuleSoft), ensuring clear documentation and contributing to problem analysis.
- Maintain platform standards, security, data quality and environment governance.
- Support continuous improvements to platform performance, stability and value for money.
- Undertake related duties across adjacent platforms and services as required — including Dynamics 365 Finance & Operations (D365 F&O), Microsoft Azure, and other applications supported by the Solution Support team.
If you thrive in a fast-moving, people-focused and innovative environment where continuous improvement is the norm, this is a fantastic opportunity to make a genuine impact.
What we’re looking for:
- Proven experience as a Salesforce Administrator in a platform-led or multi-team environment.
- Strong hands-on Salesforce configuration experience (Lightning, Flows, Security Model, Data Model, Reporting).
- Experience with Service Cloud, case management and Agentforce.
- Demonstrable experience delivering upgrades, BAU enhancements and fixes aligned to IT governance and sprint cadences.
- Significant experience using Gearset for CI/CD, release management and environment promotion.
- Understanding of Git workflows, DevOps tooling and environment strategies.
- Excellent communication and documentation skills, with a strong customer-service ethos.
- Experience working with ITIL processes (incident, problem, change, release).
- Experience working within Agile frameworks.
Salesforce Administrator – Platform & Environments in London employer: Stonewater
Contact Detail:
Stonewater Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Administrator – Platform & Environments in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common Salesforce scenarios. Think about how you’d handle specific challenges they might face, and be ready to share your past experiences that relate to their needs.
✨Tip Number 3
Show off your passion for continuous improvement! Be ready to discuss how you've enhanced platform performance in previous roles. This will demonstrate that you’re not just about maintaining the status quo.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Stonewater.
We think you need these skills to ace Salesforce Administrator – Platform & Environments in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your Salesforce experience and how it aligns with our needs. We want to see how your skills can help us improve our Salesforce estate!
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you’ve successfully managed Salesforce configurations or resolved issues. We love seeing the impact you've made in previous roles!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Stonewater!
How to prepare for a job interview at Stonewater
✨Know Your Salesforce Stuff
Make sure you brush up on your Salesforce knowledge, especially around configuration, Flows, and security models. Be ready to discuss specific examples of how you've managed environments and supported implementations in the past.
✨Show Off Your Problem-Solving Skills
Prepare to share instances where you've resolved issues quickly and effectively, particularly with Gearset and CI/CD pipelines. Highlight your experience with incident management and how you’ve contributed to problem analysis.
✨Communicate Like a Pro
Since excellent communication is key, practice explaining complex concepts in simple terms. Be ready to demonstrate your customer service ethos and how you’ve collaborated with project teams and stakeholders in previous roles.
✨Embrace Continuous Improvement
Think about ways you've supported continuous improvements in platform performance and stability. Be prepared to discuss your approach to maintaining platform standards and how you align enhancements with IT governance.