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- Tasks: Lead and inspire a passionate team to maximise income and support customers.
- Company: Join Stonewater, a company dedicated to making a real impact in the community.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Why this job: Be part of a high-performing leadership team and drive positive change.
- Qualifications: Experience in team leadership and a passion for customer support.
- Other info: Opportunity to grow your career while making a difference.
The predicted salary is between 36000 - 60000 £ per year.
Ready to lead a passionate team and make a real impact? At Stonewater, we’re looking for an Income Team Leader who can inspire, drive performance, and help us support customers while maximising income. You will support, coach and mentor your team and ensure that the team are equipped, empowered and able to effectively manage arrears cases throughout the recovery process.
As our Income Team Leader, you will be part of a high-performing leadership team that includes the Head of Income Maximisation, Income Performance Analyst and three other Team Leaders. You will aim to maximise rental income collection, ensuring customers are supported to sustain rent.
Income Team Leader in London employer: Stonewater
Contact Detail:
Stonewater Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Income Team Leader in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Stonewater on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching common questions for leadership roles. Think about how you can showcase your experience in coaching and mentoring teams, especially in managing arrears cases.
✨Tip Number 3
Show your passion for income maximisation! Be ready to discuss strategies you've used in the past to drive performance and support customers. This will demonstrate that you're not just a fit for the role, but also for the company culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Stonewater team.
We think you need these skills to ace Income Team Leader in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Income Team Leader role. Highlight your leadership experience and any relevant skills that align with our mission at Stonewater.
Showcase Your Impact: We want to see how you've made a difference in previous roles. Use specific examples to demonstrate how you've inspired teams or maximised income in past positions.
Be Authentic: Let your personality shine through in your application. We value authenticity, so don’t be afraid to show us who you are and what drives you to lead a passionate team.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at Stonewater
✨Know Your Numbers
As an Income Team Leader, you'll need to demonstrate your understanding of income maximisation. Brush up on key metrics related to rental income collection and arrears management. Be ready to discuss how you've successfully driven performance in previous roles.
✨Showcase Your Leadership Style
Prepare to talk about your approach to coaching and mentoring. Think of specific examples where you've inspired a team or improved performance. Stonewater is looking for someone who can empower their team, so highlight your ability to motivate and support others.
✨Understand the Customer Perspective
It's crucial to show that you can balance income maximisation with customer support. Be prepared to discuss strategies you've used to help customers sustain their rent while managing arrears. This will demonstrate your commitment to both the organisation's goals and the well-being of its customers.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about Stonewater's current challenges in income management and how the leadership team collaborates. This shows your genuine interest in the role and helps you assess if the company aligns with your values.
