At a Glance
- Tasks: Manage tenancies and support residents in your local community.
- Company: Join a forward-thinking organisation dedicated to community engagement.
- Benefits: Competitive salary, hands-on role, and opportunities for personal growth.
- Other info: Dynamic role with varied responsibilities and a supportive team environment.
- Why this job: Make a real difference in people's lives while building strong community ties.
- Qualifications: Strong communication skills and a passion for community service.
The predicted salary is between 36000 - 36000 £ per year.
Location: Yorkshire and the Humber
Salary: £36,000 per annum
It matters. So we’re bringing it closer to home. Our customers have told us they want us to better understand their needs at a local level, and to be more visible in the communities we serve. We’ve listened. That’s why we’re creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next.
This is a varied, hands-on role where no two days are the same. You’ll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well.
We are looking for a Housing Officer to cover the following patch in the Yorkshire area: x1 Leeds, North Yorkshire Wakefield.
What you’ll be doing:
- You’ll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer-focused.
- Your responsibilities will include:
- Managing the full tenancy lifecycle, from sign-up through to end of tenancy.
- Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud.
Housing Officer North/West Yorkshire employer: Stonewater
As a Housing Officer in North/West Yorkshire, you will join a forward-thinking organisation that prioritises community engagement and customer satisfaction. With a competitive salary of £36,000 per annum, we offer a supportive work culture that values your contributions and encourages professional growth through hands-on experience in a dynamic environment. Our commitment to understanding local needs means you'll have the unique opportunity to make a real difference in people's lives while enjoying a fulfilling career in a vibrant region.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer North/West Yorkshire
✨Tip Number 1
Get to know the local area! Research the communities in North/West Yorkshire where you'll be working. Understanding the needs and challenges of residents will help you connect better during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Reach out to current or former Housing Officers in the area through LinkedIn or local community groups. They can provide insider tips on what the role really involves and might even give you a heads-up about the interview process.
✨Tip Number 3
Prepare for situational questions! Think about scenarios you might face as a Housing Officer, like managing tenancy issues or supporting residents in crisis. Practising your responses will help you feel more confident and ready to impress during the interview.
✨Tip Number 4
Apply through our website! We want to see your application, and applying directly gives you a better chance of standing out. Plus, it shows you're keen on joining our team and making a real impact in the communities we serve.
We think you need these skills to ace Housing Officer North/West Yorkshire
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to reflect the specific skills and experiences that match the Housing Officer role. Highlight your understanding of local community needs and how you can be a trusted presence in Yorkshire.
Showcase Your Experience:Use your written application to demonstrate your hands-on experience in managing tenancies and working with residents. Share examples of how you've successfully supported customers in the past, as this will resonate well with us.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’re a great fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Stonewater
✨Know Your Patch
Familiarise yourself with the specific areas you'll be covering, like Leeds and Wakefield. Understand the local community needs and challenges, as this will show your commitment to being a visible presence in those areas.
✨Demonstrate Customer Focus
Prepare examples of how you've successfully managed customer relationships in the past. Highlight your ability to listen to residents' needs and respond effectively, as this role is all about being customer-focused.
✨Showcase Your Problem-Solving Skills
Think of scenarios where you've had to handle tenancy issues or conflicts. Be ready to discuss how you approached these situations and what the outcomes were, demonstrating your proactive management style.
✨Engage with Local Partnerships
Research any local organisations or partners that might work alongside the housing officer role. Showing that you understand the importance of collaboration in helping residents sustain their homes will set you apart.
