Stonewater is seeking an experienced and strategic Group Director of Customer Experience to lead the development and delivery of customer experience across the organisation.
Reporting to the COO and as a key member of the Senior Leadership Team, the role focuses on shaping a customer-centric culture, championing service excellence and using insight, digital transformation and innovation to improve the resident experience.
#J-18808-Ljbffr
Group Director, Customer Experience & Digital Transformation employer: Stonewater
Stonewater is an exceptional employer that prioritises employee growth and development, offering a supportive work culture where innovation and collaboration thrive. As a Strategic Housing & Communities Director, you will have the opportunity to make a meaningful impact on communities across the nation while enjoying competitive benefits and a commitment to work-life balance in a dynamic environment.
