Salesforce Administrator – Platform & Environments in Coventry
Salesforce Administrator – Platform & Environments

Salesforce Administrator – Platform & Environments in Coventry

Coventry Full-Time 36000 - 60000 £ / year (est.) No home office possible
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Stonewater

At a Glance

  • Tasks: Support and enhance our Salesforce platform while collaborating with project teams.
  • Company: Join Stonewater, a leading housing provider with a mission to transform lives.
  • Benefits: Competitive salary, supportive work culture, and opportunities for professional growth.
  • Why this job: Make a real impact in a dynamic environment focused on digital transformation.
  • Qualifications: Salesforce Certified Administrator with hands-on configuration experience.
  • Other info: Be part of a diverse team committed to ethical and inclusive practices.

The predicted salary is between 36000 - 60000 £ per year.

We’re looking for an experienced and platform‑minded Salesforce Administrator to play a key role in supporting, improving, and evolving our Salesforce estate. Sitting within our IT Operations Solutions Support team, you’ll help us deliver a stable, secure, and well‑managed environment that empowers the organisation to achieve its digital ambitions. Stonewater is partway through a major programme to roll out Salesforce as our CRM. You’ll be embedded immediately into the current delivery phase, collaborating closely with our project teams and implementation partners. You’ll ensure platform standards, security, and environment governance are consistently applied across all phases — and that the transition into BAU runs smoothly.

What You’ll Be Doing

  • Act as a key Salesforce Administrator, providing expert support, guidance and great customer service.
  • Support our ongoing Salesforce CRM implementation, ensuring environments are aligned and managing releases via Gearset through to go‑live.
  • Configure and maintain Salesforce (objects, fields, Flows, security, dashboards and more) to support business needs.
  • Manage Gearset CI/CD pipelines, deployments and testing, resolving issues quickly and effectively.
  • Support incidents and integrations (including MuleSoft), ensuring clear documentation and contributing to problem analysis.
  • Maintain platform standards, security, data quality and environment governance.
  • Support continuous improvements to platform performance, stability and value for money.
  • Whilst Salesforce will be the primary focus, you’ll also undertake related duties across adjacent platforms and services as required — including Dynamics 365 Finance & Operations (D365 F&O), Microsoft Azure, and other applications supported by the Solution Support team.

What We’re Looking For

  • A Salesforce Certified Administrator.
  • Proven experience as a Salesforce Administrator in a platform‑led or multi‑team environment.
  • Strong hands‑on Salesforce configuration experience (Lightning, Flows, Security Model, Data Model, Reporting).
  • Experience with Service Cloud, case management and Agentforce.
  • Demonstrable experience delivering upgrades, BAU enhancements and fixes aligned to IT governance and sprint cadences.
  • Significant experience using Gearset for CI/CD, release management and environment promotion.
  • Understanding of Git workflows, DevOps tooling and environment strategies.
  • Excellent communication and documentation skills, with a strong customer‑service ethos.
  • Experience working with ITIL processes (incident, problem, change, release).
  • Experience working within Agile frameworks.

Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work document.

Discover Stonewater

Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house‑building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We’re looking for like‑minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives.

We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation.

Are you ready to #DiscoverStonewater?

Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.

Salesforce Administrator – Platform & Environments in Coventry employer: Stonewater

Stonewater is an exceptional employer, offering a dynamic work environment where innovation meets purpose. As a Salesforce Administrator, you'll be part of a dedicated IT Operations Solutions Support team, contributing to meaningful projects that enhance the lives of our customers. With a strong commitment to employee growth, a culture of inclusivity, and initiatives like Disability Confident and Menopause Friendly accreditation, Stonewater provides a supportive atmosphere for you to thrive while making a real difference in the community.
Stonewater

Contact Detail:

Stonewater Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Salesforce Administrator – Platform & Environments in Coventry

Tip Number 1

Network like a pro! Reach out to current Salesforce Administrators or IT professionals in your circle. A friendly chat can lead to insider info about job openings and company culture that you won’t find on the website.

Tip Number 2

Show off your skills! Create a portfolio showcasing your Salesforce projects, configurations, and any cool solutions you've implemented. This will give potential employers a taste of what you can bring to their team.

Tip Number 3

Prepare for interviews by brushing up on common Salesforce scenarios and problem-solving questions. We want to see how you think on your feet, so practice articulating your thought process clearly.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Stonewater.

We think you need these skills to ace Salesforce Administrator – Platform & Environments in Coventry

Salesforce Administration
Salesforce Configuration
Lightning
Flows
Security Model
Data Model
Reporting
Service Cloud
Case Management
Gearset CI/CD
Release Management
Git Workflows
DevOps Tooling
ITIL Processes
Agile Frameworks
Excellent Communication Skills

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight your experience as a Salesforce Administrator. Use keywords from the job description to show that you understand what we're looking for and how your skills align with our needs.

Show Off Your Skills: Don’t hold back on showcasing your hands-on Salesforce configuration experience! Whether it’s Lightning, Flows, or security models, let us know how you've used these tools to make a difference in your previous roles.

Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate good communication skills, so make sure your documentation is easy to read and highlights your customer service ethos.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team at Stonewater!

How to prepare for a job interview at Stonewater

Know Your Salesforce Inside Out

Make sure you brush up on your Salesforce knowledge, especially around configuration, security models, and reporting. Be ready to discuss specific examples of how you've used these features in past roles, as this will show your hands-on experience.

Familiarise Yourself with Gearset

Since managing CI/CD pipelines and deployments is a key part of the role, ensure you understand how Gearset works. Prepare to talk about your experience with it, including any challenges you've faced and how you resolved them.

Demonstrate Your Customer Service Skills

As a Salesforce Administrator, you'll need to provide great customer service. Think of examples where you've gone above and beyond to support users or resolve issues quickly. This will highlight your strong customer-service ethos.

Prepare for Agile and ITIL Discussions

Since the role involves working within Agile frameworks and ITIL processes, be ready to discuss your experience with these methodologies. Share specific instances where you've applied Agile principles or ITIL processes to improve service delivery.

Salesforce Administrator – Platform & Environments in Coventry
Stonewater
Location: Coventry
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