At a Glance
- Tasks: Assist customers in finding the right parts and accessories for their vehicles.
- Company: Join a family-owned dealership with over 50 years of automotive heritage.
- Benefits: Flexible part-time hours, supportive team environment, and opportunities for growth.
- Other info: Dynamic role with hands-on experience in the automotive industry.
- Why this job: Be part of a community-focused team delivering exceptional customer service.
- Qualifications: Strong customer service skills and basic automotive knowledge preferred.
The predicted salary is between 20000 - 25000 £ per year.
Stoner Motor Company is a family-owned and operated dealership group with over 50 years of automotive heritage, serving drivers across Kent. Built on principles of trust, service, and community, the group helps customers find vehicles that fit their lifestyle and budget. Representing Hyundai, MG, and the new Omoda Jaecoo range, Stoner Motor Company operates retail dealerships in Rainham, Gillingham, and Royal Tunbridge Wells. Each location is supported by knowledgeable, friendly teams focused on exceptional customer service from initial enquiry through aftersales support. The company is committed to long-term customer relationships, offering new and used vehicles as well as expert servicing.
This is a part-time, on-site Parts Advisor role based at our dealership in Rainham, Medway. The Parts Advisor will assist customers and workshop teams in identifying and supplying the correct parts and accessories, both over the counter and via phone or email. Responsibilities include:
- Checking stock availability
- Ordering parts
- Managing inventory records
- Ensuring accurate pricing and invoicing in line with dealer management procedures
- Working closely with service and sales departments to support efficient vehicle repairs and maintenance
Strong Customer Service and Customer Satisfaction skills, with a focus on delivering a positive experience in a retail or automotive environment are essential. Experience with Dealer Management systems or similar automotive retail software, and basic familiarity with parts catalogues is required. Inventory Control skills, including stock checking, recording, and organizing parts to support workshop efficiency are important. General automotive knowledge or previous experience in a parts, service, or dealership role is beneficial. Proficiency in email, Excel, point-of-sale systems, and strong attention to detail are necessary. A willingness to learn brand-specific product ranges and follow company policies and safety procedures is expected.
Locations
Aftersales Advisor / Parts Advisor in Chatham, Kent employer: Stoner Motor Company
Stoner Motor Company is an exceptional employer, offering a supportive and family-oriented work environment that values trust and community. With over 50 years of automotive heritage, employees benefit from ongoing training and development opportunities, ensuring personal and professional growth while being part of a dedicated team that prioritises exceptional customer service. Located in the vibrant area of Rainham, this role provides a unique chance to contribute to a well-respected dealership group, fostering long-term relationships with customers and colleagues alike.
