At a Glance
- Tasks: Supervise maintenance staff and ensure community facilities are safe and appealing.
- Company: Join a vibrant community-focused organisation dedicated to resident satisfaction.
- Benefits: Competitive pay, training opportunities, and a supportive work environment.
- Other info: Dynamic role with opportunities for growth and hands-on experience.
- Why this job: Make a real difference in residents' lives while developing your leadership skills.
- Qualifications: Experience in maintenance and supervisory roles; EPA and HVAC certifications required.
The predicted salary is between 33750 - 41250 £ per year.
Basic Function
To preserve and maintain the physical facilities and grounds within the community so they are safe and aesthetically appealing to residents and prospective residents.
Assists in all aspects of the community's maintenance, including grounds, custodial, preventive, corrective, deferred and emergency maintenance.
Assists Community Manager in performing his or her duties.
Principle Responsibilities
The activities listed below are not all inclusive; however, they are indicative of the type of activities normally performed by the Service Supervisor.
Other duties may be assigned.
Essential Functions
- Provides service to residents in a prompt and professional manner.
- Establishes daily work schedules for maintenance staff.
- Follows-up on work assignments for efficient, thorough completion.
- Establishes emergency maintenance on-call schedule, posts and distributes emergency telephone numbers.
- Makes regular inspections of the community.
- Notifies management of maintenance problems and recommended solutions.
- Assists in the preparation of all maintenance-related records.
- Meets with Community Manager daily to report on status of all scheduled work.
- Assists with move-in and move-out procedures.
- Maintains updated preventive maintenance information (e. g., location of extra parts for appliances, equipment serial numbers, and service telephone numbers).
- Keeps workshop or utility room clean, orderly and safe.
- Utilizes a preventive maintenance program to minimize cost of maintenance and down time of equipment and maintains an adequate inventory of all parts, tools and equipment.
- Obtains competitive pricing on purchases, maintains control through purchase orders, and oversees contract labor.
- Responsible for interior painting of buildings and amenities.
- Approves
- Expenditures within the guidelines of the approved budget.
- Routine service and repair to apartments or common areas.
- Develops, Reviews, and/or Submits to Community Manager for Review and Approval:
- Expenditures in excess of the approved budget.
- Renovation dealing with structural changes to the community.
- Special projects.
- Expenditures for normal service and repairs in excess of the approved budget.
Requirements
Education, Training, and Experience
Fifth year college or university program certificate; or four years in a service position at an apartment community and/or training; or equivalent combination of education and experience.
EPA certification - Universal Level; HVAC certification required.
Abilities And Aptitudes
Must occasionally lift and/or move up to 100 pounds.
Specific vision abilities required by this job include Close vision and ability to adjust focus.
While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear.
Must be results orientated and self-starter.
Organization skills and attention to detail are essential.
Must be mechanically inclined.
Supervisory Responsibilities
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Specific Skills
Knowledge of bookkeeping, business math, accounting, management and marketing.
Must be computer literate and be able to use office equipment, including typewriter and calculator.
Knowledge of plumbing, heating, air conditioning, construction and electrical.
Must be able to use all types of hand and power tools, freon recovery machinery, air conditioning gauges and vacuum pumps.
Length Of Training Curve
Three to six months.
- Output
- Complete service orders in a timely fashion.
- Control maintenance costs.
- Supervise outside contractors and other maintenance personnel.
- Maintain positive relations with community residents and other Associates.
- Supervision
Position is supervised by the Community Manager who assesses and evaluates performance.
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Service Supervisor employer: Stonemark
Stonemark is an exceptional employer that values its employees by fostering a collaborative and supportive work culture. With a focus on professional growth, we offer comprehensive training and development opportunities, ensuring that our team members thrive in their roles. Located in the vibrant UK property market, we provide unique advantages such as competitive compensation, benefits, and a commitment to maintaining a positive work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Service Supervisor
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Service Supervisor
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Stonemark's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Stonemark. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Stonemark
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Stonemark.
