- DFG Service Manager
- West Midlands
- Initial 6-Month Contract
- Hybrid Working – Minimum 3 Days On-Site per Week
My client is seeking an experienced DFG Service Manager to lead the operational delivery of their Disabled Facilities Grant and Adaptations Service.
The successful candidate will play a key role in overseeing the effective delivery of the service, with a particular focus on managing and reducing an existing adaptations backlog, improving performance and ensuring statutory and financial requirements are met.
Key Duties/Responsibilities
- Leading the operational delivery of the DFG and Adaptations Service
- Managing service performance, compliance, budgets and grant expenditure
- Overseeing procurement activity and contractor frameworks
- Managing and reducing existing adaptations waiting lists and backlogs
- Driving service improvement, efficiency and process redesign
- Supporting the delivery of adaptation programmes and statutory obligations
- Working closely with Occupational Therapists, technical staff, contractors and senior stakeholders
- Monitoring performance and ensuring effective use of available grant funding
- Preparing reports and performance updates for senior management, elected members and governance boards
- Managing and supporting multidisciplinary teams
- Identifying opportunities to improve processes, service delivery and customer outcomes
Requirements needed
- Proven experience managing a Disabled Facilities Grant and/or Adaptations Service, ideally within a Local Authority environment
- Strong track record of reducing waiting lists, backlogs and improving service performance
- Experience managing multidisciplinary teams and working across professional disciplines
- Experience managing DFG budgets and maximising grant utilisation
- Good understanding of statutory requirements relating to DFGs and adaptations
- Experience overseeing procurement activity and contractor frameworks
- Demonstrable experience delivering service transformation, process redesign and continuous improvement
- Experience reporting to senior management, elected members or governance boards
- Strong stakeholder management, communication and organisational skills
- Ability to manage competing priorities and deliver effective operational outcomes
Closing date for CVs: 4.00pm Friday 2 October 2026
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DFG Manager employer: Stonehouse Recruitment
At Stonehouse Recruitment, we pride ourselves on being an exceptional employer that values the health and safety of our community. Our hybrid work culture in London promotes flexibility and work-life balance, while offering robust professional development opportunities for our employees. Join us to lead a dedicated team in making a meaningful impact on public health, all within a supportive and collaborative environment.
