At a Glance
- Tasks: Welcome guests and provide top-notch service at Henrys Cafe Bar.
- Company: Join Henrys Cafe Bar, a beloved Cardiff staple with 30 years of history.
- Benefits: Enjoy discounts, flexible hours, and early access to your wages.
- Why this job: Be part of a vibrant team and create memorable experiences for guests.
- Qualifications: No experience needed; just bring your enthusiasm and team spirit!
- Other info: Perfect for high school and college students looking for part-time work.
Front of House Team Member 15-20hours – Cardiff Location- Henrys Cafe Bar Front of House Team Member We want our Front of House Team Members to be great team players at Henrys Cafe Bar! You don’t need any experience to join as a Front of House Team Member as we will teach you the rest. We want you to be able to connect with the team and deliver a great experience to the guests at Henrys Cafe Bar. As a Front of House Team Member your primary role is to welcome and engage every guest, ensure the highest quality of service! Can you… Prepare and serve our high-quality food and drink at Henrys Cafe Bar Make recommendations that elevate guest experiences Maintain a clean & safe environment for guests and colleagues A little bit about us… From our traditional pubs in the rolling countryside to the hidden gems in the bustle of the city, we represent all things beautifully British. Our pubs serve up the perfect experience, crafted to make those special moments and everyday interactions something to remember. We believe in the best, and the best is exactly what we do. We’re after the local people who can make a difference to our pub’s community, all while bringing their own flair to the role. If this sounds like you, then you’re in the right spot! Henry’s has been a staple of Cardiff’s bar scene for 30 years, and today is no different. Our extensive food menu brings a taste of the traditional to the heart of the Welsh capital, from hearty Sunday roasts to succulent steaks and everything in between. And of course, we wouldn’t be Henry’s without our wide range of cask and craft ales, wines, gins, artisan cocktails and so much more. Whether our guests are out for after-work drinks, post-theatre cocktails or a spot to eat during a day watching Welsh rugby, we’re the perfect place to stop by. What’s in it for you? Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Estate Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers VIP entry to our Pubs and Bars Stonegate Hotel Discounts Flexible working David Lloyd Corporate Discount Rates Discounted Dental Insurance Wagestream – Early access to your earned wages At Stonegate Group, we’re proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug & Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Henrys Cafe Bar directly.
Front of House Team Member 15-20hours - Cardiff employer: Stonegate - Pub & Dining
Contact Detail:
Stonegate - Pub & Dining Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member 15-20hours - Cardiff
✨Tip Number 1
Show your enthusiasm for customer service! When you meet the team or during any informal chats, express your passion for creating great experiences for guests. This will help you stand out as someone who truly cares about the role.
✨Tip Number 2
Familiarize yourself with Henry's Cafe Bar and its offerings. Knowing the menu and the types of drinks served can give you an edge in conversations with the team and show that you're genuinely interested in the position.
✨Tip Number 3
Be prepared to demonstrate your teamwork skills. Think of examples from past experiences where you worked well with others, even if it was in a different context. This will highlight your ability to connect with the team at Henry's.
✨Tip Number 4
Dress appropriately and present yourself well when you visit. First impressions matter, and showing that you take pride in your appearance can reflect your attitude towards the job and the establishment.
We think you need these skills to ace Front of House Team Member 15-20hours - Cardiff
Some tips for your application 🫡
Show Your Enthusiasm: In your application, express your excitement about the role and working at Henrys Cafe Bar. Highlight your passion for providing excellent customer service and being part of a team.
Highlight Teamwork Skills: Since the job emphasizes being a great team player, make sure to mention any experiences where you successfully worked in a team environment, even if it's from school or volunteer work.
Emphasize Willingness to Learn: As no prior experience is required, convey your eagerness to learn and adapt. Mention any relevant skills or qualities that would help you quickly pick up the necessary tasks.
Tailor Your CV: Customize your CV to reflect the qualities and responsibilities mentioned in the job description. Use keywords like 'customer service', 'clean environment', and 'guest engagement' to align with what Henrys Cafe Bar is looking for.
How to prepare for a job interview at Stonegate - Pub & Dining
✨Show Your Team Spirit
As a Front of House Team Member, being a great team player is essential. During the interview, share examples of how you've worked well in a team before, even if it's from school or other experiences. Highlight your ability to connect with others and contribute positively to the team dynamic.
✨Emphasize Customer Engagement
Since the role involves welcoming and engaging guests, be prepared to discuss how you would create a positive experience for customers. Think of scenarios where you made someone feel special or went above and beyond to help someone. This will show that you understand the importance of customer service.
✨Demonstrate Your Willingness to Learn
The job description mentions that no experience is necessary, so make sure to express your eagerness to learn. Talk about your adaptability and how you're open to receiving training. This will reassure them that you're ready to take on new challenges and grow within the role.
✨Know the Venue
Familiarize yourself with Henrys Cafe Bar and its offerings before the interview. Mention specific items from their food and drink menu that excite you or any unique aspects of the venue. This shows genuine interest and enthusiasm for the position, which can set you apart from other candidates.