At a Glance
- Tasks: Lead and motivate the team to create an amazing guest experience.
- Company: Join Stonegate Group, the UK's largest operator of pubs and bars.
- Benefits: Enjoy 25% off food and drink, discounts, and early wage access.
- Other info: Great opportunities for personal growth in a fun environment.
- Why this job: Be part of a vibrant team that values individuality and inclusivity.
- Qualifications: Must be 18+ with leadership skills and a passion for hospitality.
The predicted salary is between 24000 - 30000 € per year.
Washington, Tyne And Wear, United Kingdom, NE38 7AB
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Washington Arms. Work alongside the management team to bring our shared vision to life. Help maintain smooth operations and consistency. Foster a warm and welcoming environment where guests feel comfortable and valued.
What's in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
- VIP entry to our Pubs and Bars
- Corporate Discounted Rates at David Lloyd and PureGym
- Stream – Early access to your earned wages
To be considered for the Front of House Team Leader position at Washington Arms you must be 18 or over as the role involves the sale of alcohol. If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Washington Arms directly.
Front of House Team Leader in Washington employer: Stonegate Pub Company
Stonegate Group is an exceptional employer, offering a vibrant work culture that prioritises inclusivity and individuality. As a Front of House Team Leader at Washington Arms, you will benefit from competitive rewards, including discounts on food and drink, early access to wages, and opportunities for personal growth within the UK's largest pub operator. Join us in creating memorable experiences for our guests while thriving in a supportive environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Leader in Washington
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Front of House Team Leader role.
✨Tip Number 2
Show up in style! If you’re heading to an interview, dress the part and bring your A-game. First impressions matter, especially in a guest-facing role like this one. Be confident and let your personality shine!
✨Tip Number 3
Prepare for the unexpected! Think about common interview questions and rehearse your answers, but also be ready for curveballs. Show them how you can handle pressure and keep the team motivated, just like you would on the floor.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Stonegate family and contributing to that amazing guest experience we pride ourselves on.
We think you need these skills to ace Front of House Team Leader in Washington
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. Use a friendly tone and share a bit about what makes you unique—this is your chance to stand out!
Tailor Your Application:Make sure to tailor your application specifically for the Front of House Team Leader role. Highlight your relevant experience and skills that align with our values at Stonegate Group. This shows us that you’re genuinely interested in joining our team!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Avoid fluff and focus on what makes you the perfect fit for the role!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward—just a few clicks and you’re done!
How to prepare for a job interview at Stonegate Pub Company
✨Know the Venue Inside Out
Before your interview, make sure you know everything about Washington Arms and its offerings. Familiarise yourself with their menu, special events, and the overall vibe of the place. This shows genuine interest and helps you connect your experience to their specific needs.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, you'll need to motivate and encourage your team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight how you foster a welcoming environment for both guests and staff.
✨Emphasise Inclusivity
Stonegate Group values inclusivity and individuality. Be ready to discuss how you can contribute to creating a diverse and supportive atmosphere. Share any experiences you have in promoting inclusivity in previous roles, especially regarding neurodiversity.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, management style, and how they support their staff. This not only shows your enthusiasm but also helps you gauge if this is the right fit for you.
